Hang Gliding and Paragliding Volume 44 / Issue 1: January 2014 | Page 12

ASSOCIATION ERIC By C.J. Sturtevant I t’s a new year, and USHPA is pleased to introduce a new staff member you’ll probably be interacting with. Towards the end of 2013 several members of the office staff moved on to other career opportunities; here’s the current roster: Beth Van Eaton, the new “old timer” among the office staff, came to USHPA in 2008 to manage membership services; after the recent redistribution of office duties, she’s now the official programs manager and unofficial office manager, with projects ranging from office accounting and documentation to re-designing the USHPA online store and implementing the new USHPA membership cards. And, she assures us, she’s still the go-to gal for chapters and the USHPA site and event insurance. Eric Mead, our IT guy since 2011, continues to handle everything technology related. Profiles of Beth and Eric appeared in the March 2011 and February 2012 issues of this maga- 12 HANG GLIDING & PARAGLIDING MAGAZINE BETH ASHLEY zine, respectively. And now, meet the recent addition to the staff, Ashley Miller, who took over membership services from Beth. website, shipping out merchandise/ magazines and membership materials, processing all that paperwork, and serving the members. Ashley, what brought you to our association? I joined the USHPA staff on September 16, 2013. Although I am not a hang glider or paraglider pilot, I was intrigued by these sports and was given the opportunity to serve as the membership coordinator based on my educational and work background in sport administration. What’s the best/most interesting or satisfying part of your job? The best part of this job is when a pilot calls in, all excited about a new rating or appointment, and describes his or her experiences. What’s your job title/description, and, in a nutshell, what do you do during a typical day at the office? As membership coordinator, I handle just about every aspect of membership ranging from paperwork—processing renewals and new member applications, ratings, instructor/administrator appointments—to answering phone calls. A typical day consists of responding to emails and questions submitted through our Every new job has its challenges— what’s looking like it’ll be your biggest challenge at this point? At this point the biggest challenge is learning and understanding the complexity of hang gliding and paragliding so as to better relate to the members. Mastering this learning curve will be essential to managing the sanctioned competitions, which is going to be part of my job. Has your initial impression of hang gliding and paragliding changed since you’ve been working at USHPA?