4. Explain the concept of mistake proofing. How can mistake proofing
be used to ensure that the proper corrective and preventive actions
(relative to problem solving) have been taken, and that those actions
were effective? This answer must be in your own words—significant
cut and paste from the text or other sources is not acceptable.
5. Explain the concept of control charts. Link your answer to how
control charts can be used to understand if suppliers are in control of
the processes in which they produce components. This answer must be
in your own words—significant cut and paste from the text or other
sources is not acceptable.
6. Explain the concept of quality function deployment. Link your
answer to how QFD can be used to understand if suppliers are in
control of the processes in which they produce components. This
answer must be in your own words—significant cut and paste from the
text or other sources is not acceptable.
7. Given our study of quality over the past 7 weeks, what value have
you found relative to the study of quality? How have your views on
quality developed over the course of our study? What have been the
two outcomes from this course that you will be able to apply personally
or professionally? Be sure to explain why. This answer must be in
your own words—significant cut and paste from the text or other
sources is not acceptable.
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