GSAIR EMEA 2023 | Page 13

13 the local area and experiences on offer , like being near parks so they can go for a walk or run . Close proximity to entertainment venues , popular cafes and supermarkets puts travellers at ease .
Corporate buyers increasingly select or prefer apartments with a 24 hrs reception or an on-location guest services team and this allows the traveller to have some form of onsite human interaction while they settle into a new location .
Emerging traveller preferences
Requests for pet-friendly apartments rose by 20 % during the pandemic . However , due to the cost of living crisis and the return to office , these have slowed down , although pets still remain popular with relocation stays .
Corporate customers now want a seamless digital booking experience , backed by the human touch of specialist consultants to help them navigate the planning , selection , and pre-stay phases .
“ Professionally managed serviced apartments triumph over other categories of accommodation due to greater floorspace in each unit and a more consistent quality of amenities .”
This is because of the overwhelming amount of information available online and the time required to make sense of the myriad of options , and because customers can benefit from the on-demand experience with lower rates and time saved .