GSAIR APAC 2023 | Page 16

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“ The biggest change we see is about sustainability ; the younger generations are environmentally conscious . Information about their impact pre- and post-stay is becoming more important and impacts the choices they make . Our travellers prefer serviced accommodations that demonstrate a commitment to sustainability through ecofriendly practices and amenities ."
Photo credit : Fraser Suites Sydney .
experiences extends to accommodation choices . The ability to customise the living space , amenities , and services to suit individual preferences may also be a priority for younger business travellers . The biggest change we see is about sustainability ; the younger generations are environmentally conscious . Information about their impact pre- and post-stay is becoming more important and impacts the choices they make . Our travellers prefer serviced accommodations that demonstrate a commitment to sustainability through eco-friendly practices and amenities .
What challenges face your organisation in the sourcing , procurement , or usage of serviced accommodation in APAC , and what solutions are you putting in place for 2024 / 25 ?
We continue to see more demand for live availability and self-booking capability . In addition , it would be useful if the serviced apartment industry had a consolidated way of providing emissions data and visibility to organisations like EY . Supporting EY ’ s carbon ambition , the team co-developed a tool with IBM called the Sustainable Travel Approval Tool ( STAT ), that visually represents the emissions of a planned trip and nudges travellers to choose sustainable options . Serviced apartments play a major role in lowering our emissions from accommodation , and as EY STAT is rolled out to more countries , we see this solution driving further demand to corporate housing .
What does 2024 / 25 look like for your organisation in terms of demand / supply across APAC ?
Serviced apartments have become much more accessible with owners showing greater flexibility and appetite for more short-term business . Vendors that are interested in short-terms bookings are seeing interest and demand from EY ! This ultimately supports buyers with managing costs , especially as the average hotel daily rate is predicted to continue rising . Serviced apartments have a strategic place in EY ’ s global lodgings program , and since we incorporated serviced apartments into our transient hotel program in 2013 , we have had year YoY growth in spend and room nights . We expect people to continue showing interest in this area and considering apartments for both short and long stays .
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This publication contains information in summary form and is therefore intended for general guidance only . It is not intended to be a substitute for detailed research or the exercise of professional judgment . Member firms of the global EY organization cannot accept responsibility for loss to any person relying on this article .