T management buyout from the original owners have been an extremely exciting journey . Every year we have grown and invested back into the business with our number one focus always being around delivering GREAT CUSTOMER SERVICE .
TOP DRESSING
COLLIER TURF CARE
Celebrating 25 years of great customer service
he last 25 years since the
T management buyout from the original owners have been an extremely exciting journey . Every year we have grown and invested back into the business with our number one focus always being around delivering GREAT CUSTOMER SERVICE .
Great customer service is the number one focus of the company , and every member of the team , in all areas of the business are fully trained to meet the highest standards .
Over the years the company has grown considerably ; supplying grass seed , fertiliser , pesticides and sports equipment throughout the UK . Customers receive sales and technical support from office-based staff and a field-based team that complete on-site visits , as well as via the website which is fully e-commerce and supports integrated client trade accounts .
Our sales and technical support team are backed up at our modern head office facility with an excellent support team , along with over 30,000 sq . ft of warehousing which includes a large BASIS registered chemical store .
As our industry evolves and for the business to remain sustainable , it will increase investment into training , technical advances , technology , its website and customer service .
Think of a town centre high street : 30 years ago you had Woolworths , which was the place to go for Pick ‘ n ’ Mix as well as your records . A lack of investment and modernisation into their business led to the failure and collapse of the chain .
Now look at Next , the clothes retailer who invested into the out-of-town shopping outlet experience along with a website and great delivery service , creating a sustainable modernised experience .
All industries must evolve , and our industry sector is no different . Collier Turf Care have positioned themselves to be the “ Next ” of our industry .
Collier Turf Care work with industry leading brands such as Aquatrols , Barclay Chemicals , Barenbrug , Harrod Sport , ICL , Prestige , CMW , Syngenta , KAR and Vitax , and have recently started a new key relationship with Olmix importing from Europe the Marathon range of fertilisers .
Collier Turf Care has many clients throughout the UK , our customer retention is extremely high and with new accounts opening daily it is an exciting time for the company .
To open a trade account today and experience what we believe should be the basic standard of customer service everyone should get , please call 01328 700600 or visit our website www . collier-turf-care . co . uk
8 GroundskeepingJournal . co . uk | May / June 2023