GROOM CGQ_Issue3_Proof_rev2 | Page 13

Why? Why does Bob get to go first? Well, we need to see what kind of dude Bob is. Not only is it polite, but it can also help you figure out where to go in the Whammy-diddle X conversation. Is Bob a pretty amicable guy? Does he seem able to hold a decent conversation? Does he want to hear other opinions that may differ from his own? Does he act like a rational human being? GREAT! You just may be able to share your thoughts with Bob in a professional and educated manner. Heck, he may even listen! Is Bob acting a bit like a super freak? Is his speech (that’s what he would probably be giving at this point) all over the place? Does he cut you off before you can open your mouth to take in air to form a word? Does he act like a bit of a whack? Probably best to smile and nod, and possibly back away slowly. There is nothing you can do for Bob. His opinion is already formed to the point of overzealous wacky behavior. No matter what you say, he will interject, quite possibly with things that do not even make sense. You may say, “Well Bob view point “A” on this….” And he may interject with “PUH! View point “A” has chickens laying eggs upon the unborn children of aliens, and they mine illegal diamonds with slave chimp labor……” This is where you smile and nod and … quickly exit. Bob’s opinion is formed and set. There is no changing, swaying, or educating Bob. You may find his opinion irrational, but he is entitled to it. Difference is what makes us each who we are, and diversity is not a bad thing. We need to be professional. We need to be educated. If someone wants to come up to you and tell you how “mean” you are to your dog because you do creative with it, you need to be prepared. You need to be professional and most of all EDUCATED. How are you being “mean”? The color? Well then you had better know what is IN that color you have on your dog. You had better know how your dog reacts to it all, and you had better know your dog. One of my personal favorite tools is a good ol’ MSDS sheet, which is available to anyone whom asks for them on virtually any product. MSDS (Material Safety Data Sheets) will tell you everything you need to know. Is the product an inhalant hazard? How about a fire hazard? Is it safe enough for a child to use? Please be careful with using the FDA (Food and Drug Administration) label as a safety source, as they have tons of recalls every year. MSDS don’t lie. They are simply statements of facts. When it comes to bad press, don’t rage and rave. It is normal to be angry, just embrace it and write a letter that will not be sent, including all the profanities and name calling you want…then burn it and write a professional, EDUCATED letter. Take your time, and get some support from your friends. Come on the member board and ask for an ear to chew a bit. But please, for the good of creative groomers as a whole, approach it cool, calm, and collected. Be the educated professional defending what you love to do. Remember, the best revenge is to live well. Do what you love and stick to your guns. We are all on this crazy ship together. Are If not, You A Member? here’s what you’re missing. • Official NAPCG membership certificate. • Access to NAPCG members-only online forum. • 10% discount on items from the NAPCG store, booths, and grooming shows. • Participate in product reviews for CGQ: Creative Groomers Quarterly magazine • Discounted NAPCG symposium fees. • Online Exposure through the TheNAPCG.com and Official Facebook page. • Free subscription to the CGQ: The Official NAPCG magazine. • Much more. theNAPCG.com • 256.378.6743