GREAT China Welcome directory July 2015 | Page 166

GREAT China Welcome GREAT China Welcome Cumbria Tourism Contact Inma Ferrer Contact Sue Clarke T 44 (0)207 332 3489 E [email protected] T 44 (0)1539822222 E [email protected] St Paul’s Churchyard London EC4M 8BX Windermere Road Staveley Kendal Cumbria LA8 9PL Manager Destination London, England Website www.visitthecity.gov.uk www.cityoflondon.gov.uk/thingsto-do/visiting-the-city/plan-yourvisit/city-information-centre/ Pages/mandarin-chinese.aspx Destinations Destinations City of London Visitor Information Centre Chief Executive London’s only official visitor information centre, ready to welcome Chinese visitors with printed literature in Mandarin and helpful staff. Union Pay facilities available soon. 伦敦唯一的官方游客信息中心，提供中文的印刷品，员工也乐于助人。即 将引入银联设备。 Other useful information Destination Cumbria, England Website www.golakes.co.uk The Lake District, Cumbria, is a region of incredible beauty famous for its stunning scenery, cultural heritage and of course the adventure capital. Made up of scenic lakes, mountains, ancient woodlands, and some of the most stunning coastlines found in the Northwest of England. Other useful information Many of our leading attractions here have joined China Welcome and are already welcoming Chinese guests. Team members have attended World Host ‘Principles of Customer Service’ and Cultural Awareness: ‘Welcoming the World’. The enthusiasm and commitment of the team resulted in a nomination for the City of London Team Learning & Development Award. The impact of the CIC is assessed annually by means of an exit survey of visitors. In 2013, 99% stated that visiting the CIC had enhanced their visit to London and 100% judged the information and service of the CIC to be excellent. Chinese Missing 团队成员参加过World Host Principles of Customer Service和Cultural Awareness: ‘Welcoming the World’。 团队的热情和承诺是提名City of London Team Learning & Development Award的原因。CIC的作用是通过 每年的游客投票做出评估。在2013年,99%的受访者表示,CIC增强他们了 解伦敦的信息和服务,100%的人认为CIC的信息是优秀的。 Services & amenities for Chinese visitors 166 Services & amenities for Chinese visitors Mandarin/Cantonese Speaking Staff 会说中文/粤语的员工 Union Pay Facilities 银联设备 Mandarin/Cantonese Speaking Staff 会说中文/粤语的员工 Union Pay Facilities 银联设备 Information for Visitors- Mandarin or Cantonese 中文或粤语的游客信息 Trained Staff to meet Cultural Needs& Expectations 训练有素的员工，能满足文化方面的需求和期望 Information for Visitors- Mandarin or Cantonese 中文或粤语的游客信息 Trained Staff to meet Cultural Needs& Expectations 训练有素的员工，能满足文化方面的需求和期望 Chinese Style Food 中餐 Proven Experience of welcoming Chinese visitors 在接待 .+yf