Graphic Arts Magazine May 2019 | Page 16

Cover Story Sales Solve Most Problems Paul Shearstone Tactics to Strengthen Business in 2019 Johannes Gutenberg may have invented the printing press in the 1450s and Alois Senefelder invented lithography in 1796, but it’s a sure bet they had no idea how the printing industry would change so dynamically into what is now, the most competitive ‘global’ marketplace the world has ever seen – wherein our customers minds, products, services and solutions, are more the same than they are different. There is also plenty of evidence that even printing experts as recently as the 1980s and 90s could not have predicted what psychologists call the ‘Systems-of-Influence’ that have come to bear on the industry. Systems-of-Influence present in ways like the impact of electronic media and other technological changes (digital substitution). E-book formats from Barnes and Noble and Kindle from Amazon, have become increasingly popular replacements for printed books, especially for Millennials. Traditional revenue sources for the print industry 16 | May 2019 | GRAPHIC ARTS MAGAZINE are also being challenged by digital E-zines and blogs for tablet-computers and smartphones. If that wasn’t enough, environmentalists are quick to point out that more than 40% of trees har vested by timber companies are used to make paper. Moreover, they continue to lobby governments to reduce/eliminate most printing inks being used today because they have petroleum-based ingredients, containing high concentrations of VOCs [volatile organic compounds] - known carcinogens. They rail against the contemporary paper treatment process that uses bleaching agents expressly designed to give a whiter, brighter graphicartsmag.com