GraduateCatalog20-21 | Page 34

Gwynedd Mercy University
AY2020-2021 Graduate Academic Catalog
Individual Plan will be denied until the hold is resolved and student will be informed via GMERCYU email .
Dropping an Online Course in the School of Graduate and Professional Studies
● Student must complete course drop request in Self-Service or submit a Course Drop form to their Academic Advisor prior to 11:59pm EST the first night of class .
● The Monday of the first week , prior to 11:59pm EST , is the deadline for dropping from an online course .
● All email requests must come from the student ’ s GMERCYU email .
● If a request is made to drop a course after the Monday of the first week at 11:59pm EST , it will be treated as a WITHDRAWAL ( see Withdrawing from an accelerated Online Course at GPS ).
● 1 week drop period for new students : A new student must communicate to their Academic Advisor via GMERCYU email during the 1st week of their 1st course ( prior to the 2nd Monday at 11:59pm EST ) if they no longer wish to be enrolled in their program .
Grade Appeals If a student believes that his / her final grade is the product of the instructor ’ s bias or caprice , rather than a judgment on the merits or demerits of his / her own academic performance , the student must follow the procedure described in this subsection . Bias is defined as the prejudice in favor of or against one thing , person , or group compared with another , usually in a way considered to be unfair . Caprice is defined as a sudden , impulsive and seemingly unmotivated notion or action . The burden of proof in the process shall be upon the student complainant .
Procedure 1 . In most instances , a grade concern is handled by speaking with a faculty member . The student should initiate the complaint procedure by speaking first with the professor .
2 . If the student has tried to resolve the matter , but has not been able to meet with the instructor or professor , the student should present , in writing , an appeal within fourteen ( 14 ) calendar days of the grade report being mailed / posted on the web to the instructor of the course offered . This written appeal should include the specific reasons why the grade was a product of the instructor ’ s bias or caprice , along with supporting documentation , and may be electronically sent . 3 . The instructor must submit a written decision to the student within seven ( 7 ) calendar days .
4 . If the instructor has not rendered their decision within the allotted time period , or the student is dissatisfied with the explanation that has been provided by the instructor , the student may appeal , in writing , to the Program Coordinator / Director within three ( 3 ) calendar days . The appeal must include all supporting documentation , in addition to the decision notification from the instructor .
5 . The Program Coordinator / Director must submit a written decision to the student within seven ( 7 ) calendar days after receiving the written appeal and supporting documents .
6 . In the event that the student does not feel there has been any resolution to the student ’ s perception that a grade was biased or capricious , or the instructor is also the Program Coordinator / Director , the student may appeal to the Dean .
7 . The appeal must be a formal , written request to the Dean . The appeal letter should include dates and summaries of all other meetings or attempted meetings . The summary should also include names of all
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