TABLE of CONTENTS
5 6 9
STRATEGIC PLAN OVERVIEW
MISSION , VISION , GUIDING PRINCIPLES
STRATEGIC PRIORITIES , GOALS , OBJECTIVES , STRATEGIES
10 CUSTOMER EXPERIENCE
14 FINANCIAL STEWARDSHIP
18 ENVIRONMENTAL & HISTORICAL STEWARDSHIP
22 EMPLOYER OF CHOICE
26 OPERATIONAL EXCELLENCE
30 CONTACT INFORMATION
GLENVIEW PARK DISTRICT STRATEGIC PLAN