Under the agreement, Track Trailer’s Outback
HQ showroom and service centre in
Bayswater North, Vic, will provide ongoing
service and parts for both brands and
warranty services on behalf of Gason for all
Gason-manufactured RV products.
“Clearly, Covid-19 was not part of our plan,
but in common with everybody else we are
dealing with it as best we can,” Mr Waldron
said. “At present, both our showroom and
production facilities are open and operating,
with additional hygiene and social distancing.”
He said that while new Trakmaster and
Pioneer models would be released in 2021,
Outback HQ has stock of 2020 models
available for immediate sale.
The large Outback HQ service department
has been expanding to support the two new
groups of customers of Trakmaster and
Pioneer.
Mr Waldron said that the service department
was operational. Customers who preferred to
stay at home could arrange to have their rig
pick up and drop off again.
He said that should Track be required to close
in the future, it would go ‘into hibernation’, like
other businesses.
“Track and Outback HQ are still at work, with
a strong forward order book and we have
plenty of work for now, but like most in
business we are hoping for sales to continue
throughout the crisis, even if at a diminished
level for now.”
Track Trailer director Gerard Waldron (left) with
Gason managing director Wayne Gason.