Norm Spitzig, Principal at Master Club Advisors, is
internationally recognized as an eloquent, visionary
speaker and private club industry expert. His talks
have been well received by numerous professional
associations, individual businesses, private club
leaders, and civic groups on six continents. His groundbreaking book Perspectives on Club
Management continues to inspire and challenge business leaders worldwide, and his newer
books, Private Clubs in America and around the World, Murder and Mayhem at Old Bunbury,
How Now, Norm’s Tao, and Soul on Nice offer insightful and humorous looks into the private
club world from varying perspectives.
They available at www.CliveEndiveOgiveIV.com and www.NormSpitzig.com.
For more information, please contact Norm at [email protected], 1-352-735-5693,
or visit www.MasterClubAdvisors.com
department won’t be
able to follow some
independent and/or
contradictory set of rules
arbitrarily determined by
the latest rogue committee
chairman.
• With a true General
Manager, the club will
have a more cohesive and
effective leadership team.
How can a club “run” by
several committees, each
with their own agenda,
determine what is truly
best for the entire club
over the long run?
• With a true General
Manager, the club will
have a more talented
and cooperative staff. An
effective General Manager
can and will locate and hire
department heads whose
professional skills and
individual personalities
better mesh with the
established goals of the
entire club and aggregate
talents of the staff.
• With a true General
Manager, the club will have
better communication
within the entire
membership community.
The same, correct message
will be sent to all club
members and staff at
all times. Rumors will
decrease and the facts will
prevail.
Now seems an especially
opportune time to confirm
my continuing optimism for
and pride in the private club
industry. Whether you are a
Director, Owner or General
Manager, I strongly encourage
your club to adopt–and, when
challenged, hold fast to–the
operating paradigm and
business model that virtually
all successful industries the
world over unwaveringly
embrace–the General
Manager concept.
WWW.GMA.ORG.AU
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