Golf Industry Central June 2010 | Page 23

Operational advice | 23 How to make an extra $166,400 in your operation this year How to make an extra $166,400 in your operation this year Though many golf facilities throughout Australia are operating in a somewhat profitable way, many out there are not, due to a whole list of reasons. One reason is many clubs continue to have a ‘not for profit’ mindset instead of the ‘commercial profit’ mindset needed to get the highest return on their investment. The ‘not for profit’ facilities should still try and make some extra money to put back into their membership coffers for any future needs. It still needs to be run like a business. How many of you would like to have extra money in the bank to pay for major upgrades to your clubhouse or course? Let me show you how to make an additional $166,400. The 4-pillars of a golf business The easiest way to find extra money at any given golf facility is to first break it down into four key operational areas or 4-pillars which are identified as revenue, service, payroll, and expense. Each of these areas is then reviewed in detail to find key performance initiatives that can be improved. For example, The 4-pillars approach visually shown is in the shape of a diamond with the ‘revenue’ line running along the bottom point. Revenue is placed here solely because revenue ultimately supports the other three areas of the operation. Without revenue, the other three - expenses, payroll, and service cannot exist. Expenses and payroll sit on the right and left point of this diamond. Service sits on the top and needs to be fully supported and balanced by these other two. So where do we start? Setting some benchmarks Our golf facility currently is attracting a mix of member (80%) and public (20% including some corporate) play with close to 1,100 members in total. The full membership category is paying $1,250 each in annual dues with the public full 18-hole walking fee rate at $35. They are experiencing approximately 47,000 rounds of golf played on the course each year. One note here is that clubs should be tracking rounds by category on a daily basi ̸