Goldener Hirsch Deer Valley Brochure GoldenerHirsch-Questions-Answers-July-26-2017-1 | Page 10

RENTAL AND PROPERTY MANAGEMENT
Deer Valley Resort Lodging Luxury Collection
The Goldener Hirsch Inn is the latest to property join Deer Valley’s Luxury Collection featuring several
award-winning properties. Joining with Montage Deer Valley, Stein Eriksen Lodge Deer Valley and The St.
Regis Deer Valley, Deer Valley Resort is thrilled to provide the most luxurious vacation properties available
anywhere in the world. Each lodging property has its own feel and personality and provides guests with the
utmost in service and amenities.
Deer Valley Resort has become known for revolutionizing ski area service and they never stop striving to
better their guests' vacation experience. Since opening in 1981, they have been committed to providing a
level of care rarely found at a ski resort, delivering classic, consistent, quality service both on and off the
mountain. Deer Valley is consistently ranked #1 in guest service among ski resorts in North America, as
rated by the readers of SKI Magazine.
http://deervalley.com
Who will run the on-site rentals and property management?
Deer Valley Resort Lodging has been selected to manage the Goldener Hirsch Inn and Residences. Deer
Valley is excited to bring its world-renowned service and staff to the Goldener Hirsch at the heart of the
Silver Lake Village.
Can I purchase a condo without placing the property in a rental program?
Although placement of the property in Deer Valley Resort Lodging’s management programs will not be
required, budgets, services, and operations for the luxury hotel have all been designed around rental and
management of the properties by Deer Valley Lodging.
Luxury hotel services provided by Deer Valley Resort Lodging will include all of the customary services
related to a first class luxury condominium hotel experience. This will include a complete guest service
program including front desk staff, bell staff, valet, concierge, daily housekeeping and Cadillac shuttle
services to those owners and their guests who participate in the hotel rental program. As a component of
this program the services will include a complete marketing and sales program including 24 hour
reservation service, group sales initiatives, on-line booking capabilities, central reservation services etc.
Is an interior maintenance agreement available for non-rental owners?
Yes, Deer Valley Resort Lodging will offer this service.
Can I use my own property management service for renting my condo?
Owners are not required to use any specific property manager, including the on-site rental management
program provided by Deer Valley Resort Lodging. For owners who would like to benefit from renting their
property, participating in the on-site rental management program will ensure smooth, high-quality service,
and a consistency of brand for the Goldener Hirsch Inn and Residences, for the benefit of all owners.
RESERVATION & REPC
When will the reservation process begin?
The seller will begin awarding Reservations starting on Friday, Augus