Gold Magazine March - April 2013, Issue 24 | Page 75

1.98 meters in length. The new
seat offers exceptional comfort for
passengers, either in a sitting or a
recumbent position, intuitive adjustment features, additional storage
space and an enhanced entertainment system. Six aircrafts have
already been fitted with the new
Business Class seat which, by 2015,
will have been installed across the
entire fleet.
Lufthansa focuses on its premium
class product and service and this is
globally recognized. In the latest Skytrax Star Ranking review,
Lufthansa has been awarded 5-Star
Ranking for its First Class product
and service package. On the ground,
Lufthansa’s dedicated Frankfurt First
Class Terminal has scored 5-Star
ratings across many of the assessment
categories. Onboard the aircraft, the
Lufthansa First Class cabin offers
superb comfort, with ergonomically
shaped, 5-Star ranked seats that
convert into a fully flat, two-meterslong bed. At bedtime, you receive a
turndown service with a high-quality
pillow and a soft duvet.
Lufthansa inflight entertainment
offers a comprehensive range of
videos with movies in up to eight
languages, numerous TV programs,
news and sports highlights, music
magazines from around the world,
CDs, audio books, radio stations,
computer games, language courses
and service information. First Class
Onboard Dining experience offers
collaboration with luxury hotel
chains, serving delicious regional
dishes and fine wines to accompany
them.
Lufthansa has been proving itself
as being one of the most innovative
airlines in the world and constantly
offers improved customer services
through www.lufthansa.com. In
addition to its regular Internet presence, Lufthansa has provided a mobile website and tailored its design
and service offerings to the needs
of travelers on the move. Recently
Lufthansa revamped its mobile
portal mobile.lufthansa.com, which
is designed especially for smartphone
users. With this latest Lufthansa app,
users of iOS- and Android-powered

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smartphones can receive automated
flight status notifications in the
event, for example, of gate changes
or delays to their flight. Users have
the option to store their login details
for the personal area of the website
in an encrypted form on the device.
This means they do not have to
re-enter this information each time
they visit the site. In future, app
users will also be able to save and
file their travel documents (e.g.
passport) or visa details and file them
electronically. The app also notifies
passengers if their travel documents
are close to expiring.
Another Lufthansa innovation is
the FlyNet, an in-flight broadband
internet service across its intercontinental network. Lufthansa is the
first airline to offer its customers
broadband Internet access on board.
Satellite coverage for the high-speed
FlyNet system is generally available
across Lufthansa’s entire long-haul
network (with the exception of
China and South Africa). The
next Boeing 747-8s will already be
equipped with FlyNet ex works.
With Lufthansa FlyNet, the passengers can surf the web with any
common WLAN-capable device
(e.g. laptop, tablet or smartphone),
send emails with file attachments in
real time, browse the latest news on
the Internet, access social networks
or access their company’s Virtual
Private Network (VPN).
Last, but not least, Lufthansa
has one of the best European
frequent-flier programs, the famed
Miles&More program, which has
already been successfully accepted
by Cypriot frequent travelers, with
more than 50.000 members.
Together with the Cypriot partners, such as Lambouri Winery,
Parousiasi stores, Piraeus Bank and
www.eshopcy.com.cy, Lufthansa
Miles&More has become the most
attractive loyalty program in Cyprus.
CONTACT DETAILS
Lufthansa German Airlines
Xenos Tower, 4th Floor Office 401
3 Nikis avenue, cy-1086
Nicosia
Tel: [phone]
Fax: [phone]
Website: www.lufthansa.com

07/03/2013 12:00