Gold Magazine March - April 2013, Issue 24 | Page 70

CORPORATE TRAVEL GUIDE THE ROLE OF THE TRAVEL CONSULTANT W e all know the advantages of online reservations, e-tickets, etc., but there are still many advantages to making use of Travel Agents and their services Take advantage of the experience, knowledge and skills of a Travel Agent who is, in fact, your personal Travel Consultant who will ensure that every journey is a memorable experience. There are many good reasons why you should consult a Travel Agent, including these: • Reliable Expert The Travel Consultant has the necessary knowledge and experience to organise trips according to the personal needs and requirements of each individual traveller. You will value the personal touch and the fact that the Travel Consultant understands and caters to your specific travel needs. • Efficiency and Service The Travel Consultant offers a wide range of prod- supplement_travel.indd 70 ucts and services from a variety of suppliers (tour operators, hotels, airlines, rental cars, etc.) and will do everything he/she can to fulfil the needs of the traveller in a single visit. The Travel Consultant wants to build a long-term relationship with you and not just make a one-off sale. • Simplify the process of organizing your trip The Travel Consultant will save you time and money and offer you peace of mind by relieving the stress of researching all the details and removing any worries concerning the organisation of your trip and your efforts to find the best available options. • Adding Value The Travel Consultant provides free advice and can offer additional services and experiences that enrich the product (e.g. transport to/ from airport, a personal guide with minimal additional money, wine and fruit in the hotel room upon arrival, etc.) which you will not find so easily on the Internet. • Inspiring Confidence The Travel Consultant inspires confidence, because he/she is “always with you” and you can contact him/her directly to help you solve any problem that you may encounter. • A recognised professional The Travel Consultant who is a member of the Association of Cyprus Travel Agents (ACTA) is a reliable professional who attends the training seminars and professional lectures organised by the Association. He/she is licensed by the Cyprus Tourism Organisation and his/ her ACTA membership is recognized as a guarantee of integrity, competence and a high standard of service. ACTA is a member of the European Travel Agents’ and Tour Operators’ Associations (ECTAA) and of the Cyprus Chamber of Commerce & Industry (CCCI). CONTACT DETAILS Association of Cyprus Travel Agents (ACTA) House of Tourism P.O Box 22369, 1521 Nicosia Tel: (+357) 22666435 Fax: (+357) 22660330 e-mail: acta@acta.org.cy Website: http://www.acta.org.cy 07/03/2013 11:59