Gold Magazine December 2013 - January 2014, Issue 33 | Page 54

advertorial

Recognition

ers!
Matt

Hilton Cyprus, the only five-star hotel in Nicosia, has won two World
Travel Awards this year. The General Manager of Hilton Cyprus,
Marwan Ragheb, is particularly pleased with this latest recognition
of the hotel’s excellence.

How important are such awards to you
personally?
Recognition matters! I believe this distinguished award crowns the endeavour and
commitment of the Hilton Cyprus team to
offer quality services. It also motivates the
team to persist in performing to the best of
their ability subsequently.
Do you think they affect people’s choice
of hotel?
I believe they do; awards and online forums
have become key influencers in the industry,
stimulating competition and innovation
among operators, as well as providing a
helpful testimonial for quality to travellers
worldwide. Travellers today are exceptionally
well-informed and pay attention to what others say about you, rather than what you may
say about yourself.
Outsiders may think that the Hilton
name and its long tradition in Nicosia are
enough to ensure that it can thrive without
much effort. Presumably you don’t agree
with this!
The only steady thing in life is change! If we

were to do in the future what we did in the
past, there would be no progress. Because we
are proud of our long Hilton tradition, we are
continuously working towards improving our
future.
How important is it to keep changing and
innovating, even when a hotel like Hilton
Cyprus may be seen as having no real competition?
Hilton Cyprus is constantly changing and
innovating to attract guests from the domestic
and international MICE (Meetings, Incentives, Conferencing, Exhibitions) market,
which is a large part of our business. Our
meeting facilities are fully-equipped with
modern technology, and we often run competitive meetings and events offers.
What are your plans for Hilton Cyprus in
2014?
The hotel has enjoyed a number of successes
throughout 2013, including winning Best
Hotel in Cyprus and Best Business Hotel in
Cyprus at the World Travel Awards. We look
forward to keeping up this momentum in
2014. As always, we will be welcoming guests
to Hilton Cyprus and encouraging them to
experience the excellent facilities at this awardwinning hotel!

Hilton Cyprus
98, Archbishop Makarios III Avenue,
Nicosia, Cyprus
P.O.Box 22023, 1516 Nicosia, Cyprus 
Tel: [phone]
Fax: [phone]
Websites: www.cyprus.hilton.com &
www.hilton.com

54 Gold the international investment, finance & professional services magazine of cyprus

photo by jo michaelides

Hilton Cyprus has received considerable
recognition this year in the form of a number of prestigious awards. Tell us about
them.
Hilton Cyprus has been recognised in two
categories, winning as Cyprus’ Leading Hotel
2013 and Cyprus’ Leading Business Hotel
2013 in the European final of the renowned
World Travel Awards 2013, voted for by
travel agents worldwide. The prestigious
World Travel Awards have been recognising
organisations delivering outstanding customer
experience in travel and tourism for 20 years.
We are extremely proud of such acknowledgement.