GSAIR 2024 12
WELCOME AND INTRODUCTION
By Joanna Cross Chief Operating Officer , Ariosi
Welcome to the 11th edition of the Global Serviced Apartment Industry Report .
Celebrating the 11th edition
I ’ m delighted to be sharing the 11th edition of the Global Serviced Apartment Industry Report with you – fondly referred to by many as GSAIR . In 2023 we made some format changes that allowed us to deliver GSAIR in four chunks across the calendar year : Survey & Results , and three regional reports covering EMEA , Americas , and APAC . We ’ ve retained the same format in 2024 and are thrilled the new regime has been so warmly embraced by so many of our readership and contributors .
16 years and still going strong
It ’ s been 16 years since the first publication of GSAIR – and Mark Harris of Travel Intelligence Network has worked on and contributed to all editions since 2008 . Mark originated the publication alongside Charlie McCrow , of what was then The Apartment Service . Anyone who has contributed to GSAIR across the years will likely have been expertly interviewed by Mark , and it ’ s fair to say his enthusiasm and commitment to GSAIR hasn ’ t waned one bit . Thank you , Mark , for working with us to bring GSAIR together each year , we appreciate your drive and dedication .
Annual amalgamation
At Ariosi , we survey over 3,000 corporate buyers , agents , intermediaries , and operators of serviced apartments to bring you this annual amalgamation of survey results , data analysis , expert industry commentary and opinion . In doing so , we provide a global perspective on serviced apartments , corporate housing , and temporary living – whilst the terminology might differ regionally , the insights are real , current , tangible and we hope you find them to be of value personally and in your organisation .
Get to know Ariosi
We ’ re specialist serviced apartment consultants and the home or OrbiRelo and GSAIR ( hopefully the latter is clear , given you ’ re reading this in the 11th publication of the same ). We work with anyone who touches or is interested in serviced apartments – actual or aspirational operators , agents , intermediaries , buyers , investors , and developers . At Ariosi , we aspire to be the place you come to access accurate and up to the minute insights , advice , support , and training resources . Our aspirations are becoming a reality - thank you to our clients that have and are making this possible , allowing us to curate and deliver tangible products and services back into your business .
A sincere thank you
GSAIR wouldn ’ t be possible without significant contributions from so many of you . It ’ s my 3rd year of all things GSAIR and each year I ’ m bowled over by the enthusiasm of all who get involved – I ’ m always humbled by the time you give to us , particularly as we ’ re all perpetually squeezed and with many business priorities to juggle . Thank you to our sponsors , advertisers , varied contributors , and supporters , your unwavering commitment continues to make GSAIR possible .
Enjoy , and best wishes for the year ahead
I hope you enjoy our latest GSAIR instalment and best wishes for 2024 and beyond . With that , I ’ ll let you delve into the results and supporting commentary and may it serve as a catalyst for further collaboration , innovation , and growth within our industry .
Collaborative contribution
We ’ ve gathered some of the finest industry voices to be interviewed , form focus groups , sit on mini discussion panels , and even be peppered with hot seat style Q & A – we hope you enjoy the takeaways of these excellent collaborative contributions . We ’ re proud to engage and partner with such a diverse and expert group of professionals to deliver content filled with valuable insights .