Global Market Research Company US India Facility Management Market Forecast and Oppo | Page 5

Se rv i ce O ve rv i e w
➢ According to the International Facility Management Association (IFMA), “Facility Management (FM) is a profession that
encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process
and technology”. In brief, facility management is a discipline used to support the core activities of any company, which
primarily include services such as property, cleaning, security, catering and support, among others.
➢ Facility management services are essential for effective operation of any business, as they ensure smooth functioning
of an organization and assist it in focusing over its core business competence. Organizations are outsourcing these
services from specialized facility management companies, which provide cost-effective and specialized solutions in this
area.
➢ Facilities include residential, commercial and industrial infrastructure where the equipment and physical assets have to
be maintained in proper operating conditions. The physical infrastructure has to be taken care of in order to conduct
hassle-free business operations.
➢ The scope of facility management services increases with the development of public and private infrastructure. The
increase in business activity leads to expansion in the complexity of infrastructure and assets pertaining to the
business. The increased complexity of infrastructure and assets calls for facility management services.
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