Global Market Research Company US Global Enterprise Unified Communication & Collabor | Page 12

Industry Brief
Enterprise Unified Communication & Collaboration Market to Grow at 15% CAGR until
2022
According to TechSci Research report, “Global Enterprise Unified Communication &Collaboration
Market By Application, By Deployment, By End User, By Region, Competition Forecast &
Opportunities, 2012 – 2022’’, the global enterprise unified communication & collaboration (UC&C)
market is projected to exhibit a CAGR of 15.3% during 2017 - 2022. Increasing collaboration between
companies for the development of advanced technologies, growing demand for enterprise UC&C for
building enterprise communication & collaboration channels across the globe to facilitate exchange of
information, project progress, scheduling tasks, etc., are expected to thrive the global enterprise UC&C
market through 2022. Growth in the market is also anticipated on account of increasing demand for
remote communication channels and surging adoption of BYOD work culture.
Growing collaboration between technology providers and Original Equipment Manufacturers (OEMs) for
the development and deployment of advanced technologies, including smart home technology, industrial
Artificial Intelligence (AI), etc., coupled with rising popularity of video conferencing and SMAC Ecosystem
is boosting the acceptance of UC&C solutions across various end user industries, such as IT & telecom,
BFSI, retail, etc. Increasing use of electronic devices, including smartphones and tablets, growing
internet penetration and rising global cellular mobile subscription coupled with surging popularity of
mobile collaboration in enterprises is fueling investments in the development of enterprise UC&C
solutions for mobile devices, thereby aiding global enterprise UC&C market.
“With smartphones gaining traction across the globe, enterprises are increasingly adopting BYOD work
trend and mobile collaboration for building a collaborative and productive enterprise environment. In
addition, rising popularity of contact centers for boosting customer experience and integration of UC&C
with enterprise solutions, including CRM and ERP, is further inspiring enterprises to accelerate the
integration of UC&C with their IT infrastructure”, said Mr. Karan Chechi, Research Director with TechSci
Research, a research based global management consulting firm.
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