Global Market Research Company US China Facility Management Market Forecast & Opport | Page 6

Service Overview • According to the International Facility Management Association (IFMA), “Facility Management (FM) is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology”. In brief, facility management is a discipline used to support the core activities of any company, which primarily include services such as property, cleaning, security, catering and support, among others. • Facility management services are essential for the effective operation of any business, as they ensure the smooth functioning of an organization and assist it in focusing on its core business competence. Organizations are outsourcing these services from specialized facility management companies, which provide cost-effective and specialized solutions in this area. • Facilities include residential, commercial and industrial infrastructure where equipment and physical assets should be maintained in proper operating conditions. The physical infrastructure is required to be taken care of in order to conduct hassle-free business operations. • The scope of facility management services increases with the development of public and private infrastructure. The increase in business activity leads to expansion in the complexity of infrastructure and assets pertaining to the business. Thus, increased complexity of infrastructure and assets calls for facility management services. © TechSci Research 6