Global Info Reports Intelligent Virtual Assistants | Page 3
Intelligent Virtual Assistants and Chabot’s Difference
The Intelligent Virtual Assistants and Chabot’s mainly differ from each other on the basis of
three major points;
1. Context
Chabot’s do not have the management for advanced dialogues engine and rather depend
more on dialogue that is structured. This means the flow of discussion is controlled by a bot,
and the flow tends to breaks when the bot can't comprehend the aim of client’s discussion.
Chabot’s frequently failed to keep up context through the span of a discussion and can't
comprehend client expectation of client at that moment. On the other hand, the virtual
assistants, utilizes procedure of dynamic dialogue. In the dialogue of this kind, the flow of
discussion can switch, either controlled by client or innovation. Therefore the virtual
assistants are likewise fit for understanding clients' aim, paying little respect to the request
in which information is given all through the discussion.
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