Global Health Asia-Pacific Best Hospitals Awards 2021 - Page 30



The COVID-19 pandemic has brought revolutionary changes toward the global healthcare sector , ranging from treating COVID-19 to deploying novel vaccines . What remains unchanged is the healthcare sector ’ s commitment in helping families identify the best care for adults and children when they need it most .
As Malaysia ’ s largest provider of private healthcare services , KPJ Healthcare Berhad (“ KPJ ”) has a well-earned reputation of delivering exceptional health treatment , care and diagnosis in the country . This is one key reason why it was named “ Best Hospital of the Year in Malaysia ” at the Global Health Asia-Pacific Healthcare and Hospital Awards 2021 .
“ Being bestowed with this recognition for the third time is both an honor and a testament of KPJ ’ s commitment in being a catalyst for the advancement of the healthcare sector . It demonstrates our ambition to always deliver high performance standards , offering the best possible clinical outcomes and convenient health journey facilitated by expert healthcare teams , supported by international quality infrastructure ,” said Ahmad Shahizam Mohd . Shariff , President and Managing Director of KPJ upon receiving this award .
In doing so , we will continue to draw on technological revolution as well as digital solutions to modernise our business , give us operational insights to improve our service delivery , accelerate efficiencies , and ultimately change the way we deliver patient care ,” added Ahmad Shahizam .
The modus operandi of KPJ during the pandemic is the quintessential example of showing true resilience in the midst of unprecedented times .
The COVID-19 pandemic has placed an enormous strain on Malaysia ’ s healthcare
President & Managing Director , En Ahmad Shahizam
sector , and KPJ was not excluded from this patient support services to existing patients , narrative . Since the arrival of the first case of including teleconsultation and medication the COVID-19 virus in Malaysia , many hospitals began to observe an efflux of patients ence to patients in staying in touch with our
delivery . These services provide conveni- both local and international . The public specialists during MCO . confidence level aggressively plummeted
In addition to the above , we have also as uncertainty loomed . Patients generally provided drive-through options for our stayed away due to fears of being infected patients offering convenience of receiving and most patients postponed their elective continued care . These services are COVID-19 and non-urgent treatments . There was also screening , medication and also vaccinations . a fall in foreign patient volumes as international travel restrictions remained in place . first private hospital in Malaysia to offer
KPJ Damansara Specialist Hospital was the
In response , KPJ had made some foundational shifts to address the challenges KPJ hospitals nationwide .
drive-through services , now available at 19 imposed by the pandemic . In addition to setting up its COVID-19 Task Force , KPJ ’ s Lablink celerate the rate of vaccination in Malaysia .
KPJ has also answered the call to ac-
became one of the first private laboratories Through its twenty-five PPVs , which includes endorsed by the Ministry of Health (“ MOH ”) the Mega PPVs in Kuala Lumpur and Johor to perform COVID-19 tests , well before the Bahru ; PPV for Industry located in Kuching COVID-19 outbreak was recognised as a and its Klinik Waqaf An-Nur mobile clinics ; pandemic by the World Health Organization . Through Lablink , our testing capacity tions as of end of September 2021 , making
KPJ had clocked in almost 830,000 vaccina-
has rapidly increased to 2,500 tests per day KPJ the largest private healthcare provider to meet higher screening volumes . In 2020 supporting the National Immunisation alone , Lablink had conducted 240,000 tests Programme . on samples from all KPJ ’ s hospitals , as well as KPJ strives to continuously redefine other private and MOH hospitals . healthcare excellence in ensuring comprehensive and integrated service with utmost
Living true to its ‘ Care For Life ’ motto , KPJ has also provided additional value-added compassion , support and care .
28 NOVEMBER 2021 GlobalHealthAsiaPacific . com