Global Custodian Winter 2018 | Page 51
[ M A R K E T
R E V I E W
|
C H AT B O T S ]
The securities services industry is beginning to roll out chatbots
to respond to client queries, so what can we expect from this new
technology going forward? Jonathan Watkins investigates.
Winter 2018
globalcustodian.com
51
Global Custodian Winter 2018 | Page 50
Global Custodian Winter 2018 | Page 52
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