Global Custodian Spring 2018 | Page 38

[ I N - D E P T H | D ATA S C I E N T I S T S ] “They need to work together so it needs to be organised, but it can be complicated to do,” explains Ruault. “You have the people that know the businesses and know the legacy sys- tems working with these engineers who can work on the use cases, and we need them to all be agile and able to work together. That includes the business owner needing to explain everything.” 38 Global Custodian Spring 2018 There won’t be many heads of business units in the industry who are unwilling to embrace change on a public stage, with conferences and events full of veterans discussing the importance of blockchain, artificial intelligence and machine learning. However, when it comes to letting new blood into major decision-mak- ing roles, there will undoubtedly be tensions. Keeping up morale It’s not just banking institutions having to adapt to these changes but fund managers as well across the world, known even more for being stuck in their ways of doing things. “You’ve got 40 to 50-year old port- folio managers with 20-year old data scientists,” says Larry Tabb, found- er of research firm TABB Group. “Those older guys may not even let a junior analyst into the decision-mak- ing process and now you’ve got a data guy working on the strategy.” Tabb believes a temporary separa- tion from the business units might be beneficial while the data scientists become familiar with the procedures. “The safest and easiest way to get them into becoming effective is to keep them in a separate area with a separate goal,” he says. “Don’t try to disperse them into day-to-day op- erations as much, get them working outside and building tools and servic- es and then give support to all parts of the company. “Keep them on their own floor, in their own area, in their own building. At least until they understand how it works, had successes and gained respect. They need to learn how it all works; and keep them independent. Without autonomy and the ability to seek success and solve problems and fairly quick successes, it can be very demoralising.” Solving the mass shortage of data scientists in the open market is not an issue securities services firms can do much about, but becoming relevant and competitive enough to capture this talent is. In this current climate, service pro- viders are inundated with data that can be monetised if aggregated cor- rectly. It will require custodians to incorporate AI or predictive analysis software into their systems to comb through the data and turn it into in- telligible materials for clients to use. As such, custodians are likely to turn into providers of big data analytics, if of course, they can tap the most sought after people in the world.