[ S U R V E Y
|
P R I V AT E
E Q U I T Y
A D M I N I S T R AT I O N ]
Augentius
Augentius administers $130 billion in committed capital on be-
half of PE-related clients. These are to be found across the globe,
with a large minority in Europe. The firm says its PE admin
business has been growing steadily at around 20% a year, over
the past six years or so. All client size segments are represented
in its client base. Augentius has offices in both onshore locations
(London, New York, Luxembourg) and offshore centres (Guern-
sey, Hong Kong, Singapore, Mauritius). It sees Hong Kong,
Singapore and Luxembourg as the fastest growing markets.
The firm has recently launched Augentius Investor Solutions,
providing a specialist range of services to meet the needs of
investors. This is primarily aimed at fund of fund investors with
SCORES BY CATEGORY
a strong need for transparency on the underlying fund portfolios
as well as for consolidated data across the portfolios.
It has also built out Augentius Compliance – a regulatory com-
pliance business that sits beside the fund administration and
depositary business to provide regulatory guidance and support
to clients.
In the 2017 survey, Augentius received the second highest
percentage of weighted responses, though it is ranked 4th by ab-
solute number of responses. Its results are impressive this year.
Every category score except Value Delivered outperforms the
market average. Its overall score is very high, at 6.55, compared
to the market average of 6.31.
Client comments are generally positive. “The quick respon-
siveness and willingness of senior people to help in resolving
issues (if any) are really valuable for us,” says one client.
Category Average
Score North
America Europe Asia Rest of
World Client Service and Relationship
Management 6.45 7.00 6.49 6.13 6.60 Value Delivered 6.13 7.00 6.09 6.08 6.50 Fund Establishing and Structuring 6.64 7.00 6.59 6.79 7.00 Capital Drawdowns 6.76 7.00 6.72 6.91 7.00 Investment Execution 6.57 7.00 6.52 6.50 7.00 Accounting and Reporting To
Limited Partners/Investors 6.59 7.00 6.66 6.09 6.78 Accounting and Reporting To
General Partners 6.74 7.00 6.72 6.74 6.80 Compliance Support 6.42 7.00 6.33 7.00 6.67 ■
Reporting 6.67 7.00 6.68 6.38 7.00 ■
Regulatory Reporting 6.43 7.00 6.42 n/a 6.33 ■
Technology 6.60 7.00 6.60 6.44 7.00
RESPONDENTS BY REGION (WEIGHTED)
16.67
RESPONDENTS BY SIZE (WEIGHTED)
5.56 3.47
16.7
1.4
19.4
62.5
74.31
■
North America
Europe
Asia
RoW
3.47
74.31
16.67
5.56
■
■
■
■
■
Very Large
Large
Medium
Small
Very Small
62.5
19.4
16.7
1.4
0.0
RATINGS BY PERCENTAGE OF RESPONSES
Category Excellent
(7) Very good
(6) Good
(5) Satisfactory
(4) Weak
(3) Very weak
(2) Unacceptably
weak (1) Not
answered
Client Service and Relationship Management 54.07 31.11 5.19 1.48 2.22 0.00 0.00 5.93
Value Delivered 43.21 22.22 14.81 4.94 1.23 2.47 0.00 11.11
Fund Establishing and Structuring 44.44 18.52 3.70 0.00 0.00 0.00 0.00 33.33
Capital Drawdowns 53.09 8.64 1.23 1.23 0.00 0.00 0.00 35.80
Investment Execution 29.63 8.64 4.94 0.00 0.00 0.00 0.00 56.79
Accounting and Reporting To Limited Partners/Investors 53.33 20.74 2.96 2.22 0.00 0.00 0.00 20.74
Accounting and Reporting To General Partners 39.26 5.19 2.22 0.00 0.00 0.00 0.00 53.33
Compliance Support 44.44 18.52 5.56 1.85 0.00 0.00 0.00 29.63
Reporting 62.96 14.81 7.41 0.00 0.00 0.00 0.00 14.81
Regulatory Reporting 33.33 12.96 3.70 1.85 0.00 0.00 0.00 48.15
Technology 56.79 13.58 6.17 2.47 0.00 0.00 0.00 20.99
46.78 15.90 5.26 1.46 0.31 0.22 0.00 30.06
34
Global Custodian
The Private Equity Issue 2017