Global Custodian Fall 2018 | Page 47

[ M A R K E T ited, where many have only chosen to outsource their clearing and custody functions. There is a significant demand for banks and broker-dealers to reduce in-house costs through outsourcing to other service providers. A study from Oliver Wyman of 31 banks last year found 55% of those surveyed were seeking to reduce in-scope rune costs by more than 20% by using outsourcing, and 31% said they were willing to invest more than €50 million on outsourcing. But while outsourcing is often the answer for reducing costs, achieving post-trade efficiencies will be difficult for firms using multiple providers all with different technology stacks. “Exacting change using different sets of technology outsourcing providers and staffing outsourcers is difficult, so there is a need to improve this process on both sides. To really make change, the technol- ogy-based functions and the people-based processes need to be thought of together,” says Erik DiGiacomo, global head of pro- fessional services, Broadridge Financial Solutions. “You get a direct financial improvement where the technology vendor and the people-based process are in the same room devising a new operating model. We find the innovative process tends to be faster, and the resulting oversight required to maintain control becomes simpler.” Over the years, mutualised services have emerged, which allow banks, broker-deal- ers and asset managers to all outsource non-differentiated services onto a utility and obtain economies of scale. This is something that technology vendors such as Broadridge and FIS and competing on, with cost reduction and business optimisation at the heart of their pitch, but there are still sceptics over these models. According to the Aite study of 22 market participants in settlement operations at global capital markets firms, 62% of firms have no interest in a managed service to support their middle- and back-office. Pricing post-trade solutions With awareness of post-trade costs increasing, and the rise of utility models that can mutualise these services, the cost pressures on custodians are rising. R E V I E W | P O S T-T R A D E C O S T S ] Like other areas of the financial services industry, there is a concern that such regulatory burdens and demands on performance is straining how custodian’s price post- trade services. According to the Oliver Wyman study, price sits as the second highest priority for banks when planning to outsource. However, the study also suggested a number of regional banks and broker-dealers lack the neces- sary level of internal transparency to effectively use a cost-per-transaction model when comparing costs of processing in-house verses the cost of processing with a third-party. While rules on unbundling, set out under MiFID II, targeted the pricing of research being separate from execution, there are several knock-on effects on the post- trade. “With the unbundling of costs from MiFID II where historically you never had to pay for asset servicing on a standalone basis, firms may need to do that. The challenge is how do you price it in. Providers have to do so based on the risk, so how do you price risk on a stan- dalone basis? Providers are getting better at understand- ing this, and charging separately for different functions via an unbundled approach,” says Krunic. “To really make change, the technology-based functions and the people-based processes need to be thought of together.” ERIK DIGIACOMO, GLOBAL HEAD OF PROFESSIONAL SERVICES, BROADRIDGE FINANCIAL SOLUTIONS What all post-trade providers want to avoid is a race to zero. The asset management industry has already seen this with regards to fees, such as the launch of Fidelity Investment’s zero-cost index fund. The reality is post-trade service providers live in a world that is highly complex, dealing with multiple infrastructures and requiring the most up-to-date tech- nology to handle safekeeping of assets. Despite client pressures to lower costs, custodians are looking to counter by providing value-added services that can justify their prices. “Clients are trying to push for a race-to-zero, this is one of the reasons for the ongoing need to drive efficien- cies. They need to appreciate that the cost for managing the complex global infrastructure, operational risk and regulatory oversight is significant. Reducing cost should be balanced with added-value services, such as using data to help assess asset liquidity and offering valued business and strategic insights into market specifics which can assist in best execution decision making,” says Jane Karczewski, head of global custody, HSBC Securi- ties Services. As post-trade pricing becomes increasingly engrained in the total cost of trading equation, and even best-exe- cution calculation, custodians will have to become more aware than ever of their value for money. Fall 2018 globalcustodian.com 47