Global Custodian Fall 2018 | Page 43

[ M A R K E T investment or risk analytics, the data needs to be truly exceptional, and significantly different to what a lot of the brokerage com- munity and other technology providers are offering or launching. Daron Pearce, EMEA CEO for asset servicing at BNY Mellon, says custodians are not trying to replicate the investment analysis provided by brokers. “Our objective is not to tell managers which stock, asset classes or countries they should be investing in. Instead, it is to pro- vide an up-to-date, real-time view of their portfolios’ performance and risk character- istics drawn from quality data pulled from across the globe and including alternative investments. We believe clients will pay a premium to custodians for performance analytics supported by APIs (application programming interfaces) which are higher frequency, instant and more accurate than what they are currently receiving, namely an end of day report,” SAYS Pearce. Others agree custodians need to tailor their data products properly. “Any custodian look- ing to generate a meaningful revenue stream through creating stand-alone data products for the broader financial community by ap- plying advanced analytics to their own data exhaust will only be able to do so if their data is truly unique and the analytics off the back of it is also equally impressive. This is a high bar. I believe custodians should absolutely be exploring big data, but the most interest- ing use cases might not be stand-alone data products for the broader market, but rather value-added products for their existing cus- tomers,” explains Matthias Voelkel, partner at McKinsey. Is mining big data a big regulatory minefield? Having been lightly – if at all – supervised, the big data policies at technology com- panies are now firmly under the gaze of regulators following the aftershocks of the Facebook/Cambridge Analytica scandal. The UK’s Financial Conduct Authority (FCA) has gone further and recently warned banks about data misuse, with its head Charles Randell affirming the topic was a major issue and now top of the regulator’s agenda. Custodians therefore need to tread carefully, particularly as a number of lawyers have advised fund manager clients to be extra dili- gent when using third-party data analytics. R E V I E W | D ATA ] Prudence around data collection and usage is unconditional following the introduction of the General Data Protection Regula- tion (GDPR), along with its hefty fines for non-compliance. “GDPR compliance is a must for all companies, and it is critical that providers ensure data is being used appro- priately and there are no breaches of the “It is now the custodians’ job to enable clients to have better and more effective access to their own data.” DAVID BRENT, GLOBAL HEAD OF TECHNOLOGY SALES, INVESTOR SERVICES, JP MORGAN rules. Data security is also absolutely pivotal, and this can be achieved by having state of the art cyber-security protections in place,” says Voelkel. Pearce adds data security and data integrity are essential for custodians moving forward. “It is in the industry’s collective interest that we all work together to achieve the highest standards of data integrity and security. We are incredibly careful in terms of the data we access, and how we amalgamate it.” The big data tightrope Custodians have a lot of information about clients and markets sitting idle on their desks but finding a way to monetise it is going to be hard. If clients are to purchase big data driven analytics or specially tailored solutions, then the products need to serve a useful purpose and be set apart from the competition. If the custody industry manages this, then data analytics could turn into a nice regular income stream, offsetting some of the declines seen elsewhere in the business, such as in securities lending or FX execution. Banks do need to be conscious though of the public and political criticism about big data following the abuses revealed at some of the major technology companies. Regulators have forewarned banks that any exploitation or mishandling of data will be investigat- ed, and this guidance should be onboarded entirely by custodians. While banks need to be bold in their big data ambitions, they must also be compliant in the approach they take. Fall 2018 globalcustodian.com 43