Claims Procedure and Limit on Remedies All warranty claims must be presented as outlined above , within the warranty period . We will not honor warranty claims made prior to payment in full for the warranted product . Upon validation by GlassCraft of any warranty claim , we will ( at our option ):
1 ) Provide a replacement or replacement part ( s ) at no cost to the customer , and return it to the customer , FOB GlassCraft in
Houston , Texas . 2 ) Refund the purchase price paid for the product by the original purchaser of the product from GlassCraft Door Company . 3 ) Provide a replacement at a cost of 25 % of the current list price of the product , and return it to the customer , FOB GlassCraft in Houston , Texas .
We reserve the right to inspect any product that is alleged to be defective . GlassCraft may require that the purchaser return the product to GlassCraft in Houston for inspection . Or we may choose to send a company or field representative to inspect the product in the field , in which case we must be given at least a thirty-day opportunity to do so . All freight costs to and from GlassCraft for a warranty claim are the responsibility of the purchaser .
THIS CONSTITUTES THE PURCHASER ’ S SOLE AND EXCLUSIVE REMEDY UNDER ANY CLAIM OR THEORY OF LIABILITY . THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF . ALL IMPLIED WAR- RANTIES , INCLUDING MERCHANTABILITY , ARE EXCLUDED . GLASSCRAFT SHALL NOT BE LIABLE FOR CONSEQUENTIAL , INDIRECT , OR INCIDENTAL DAMAGES OF ANY NATURE INCLUDING , WITHOUT LIMITATION , LABOR COST OF ANY KIND ARISING FROM OR IN CONNECTION WITH AN ALLEGED BREACH OF ANY WARRANTY OR NEGLIGENCE ON THE PART OF GLASSCRAFT DOOR COMPANY . IN NO EVENT SHALL GLASSCRAFT PAY FOR THE COST OF LABOR , INSTALLA- TION , REMOVAL , DISPOSAL , OR FINISHING OF A REPLACEMENT OR ORIGINAL DOOR OR GLASS PANEL OR FOR ANY OTHER COST RELATING THE REPLACEMENT OF A DOOR OR GLASS PANEL , ALL OF WHICH SHALL BE THE SOLE RE- SPONSIBILITY OF THE PERSON MAKING THE WARRANTY CLAIM .
This warranty is effective for products sold after September 1 , 2015 .