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How retailers can find success in a digitally driven world O ver the past decade, technology has reshaped the retail industry in profound ways. Ninety-six percent of Americans are now shopping online, according to a recent study from CPC Strategy. Which means today's business leaders face increasing pressure to keep retail spaces relevant and engaging for customers. One solution to captivating today's consumer is a simple one: Build meaningful connections with local communities, says Etienne Veber, president of Field Trip Factory, a rm that helps design, schedule and promote interactive learning experiences within retail environments. Glamaour Era