Gift Spring Gift Fair magazine, September 2013 | Page 19

Photography compliments of Kirkaldies (www. kirkcaldies.co.nz), WellingtonNZ.com and Gary Bowering (Private contributor) A small city with a big reputation Vicky Brandt says Wellington is a vibrant city and has a lot to offer visitors. You’ve never heard of a cruise programme of the dullest places in the world for a reason, so Wellington’s 76 passenger liner visits already scheduled for the 2013/14 season indicates it’s a place the world is interested in. “The increase in cruise ships visiting Wellington is great for the region and the city. It’s a vibrant compact city with lots of great attractions,” says Vicky. “Te Papa, the Cable Car, Botanic Gardens, the Weta Cave, Zealandia… to name a few. Great events are held in Wellington throughout the year. WOW, the Sevens, the International Festival of the Arts. There are shows and events on all the time. We have a wide variety of restaurants, cafes and bars. There are great shopping areas in the city and surrounding areas – all of which are quick and easy to get to – including Johnsonville Shopping Centre where we are. A short and scenic trip on the train and you’re in the closest shopping centre to the CBD.” 2000 Xmas#2.jpg 2002 Xmas shop.jpg 2011 Rugby World Cup.jpg 2011 Santa.jpg Despite Welly being one of the world’s most compact places – the Compact Capital… let’s trademark that – Vicky says that the suburban shopping centres are still very community orientated. “For my business in particular, we offer a loyalty programme which encourages our customers to come back. It really is back to basics and all about putting yourself in the customer’s shoes. Offer your customers a great range of gifts, homeware and kitchenware. Have a well-presented store. Keep the stock fresh and the store looking clean and inviting. “Staff have the biggest role to play, even more so now with so many people buying online. Having the right people who enjoy what they are selling is a key. Involve the staff in decision-making so they are and feel they are a vital part of the business. Empower people with www.giftfairs.co.nz 15