OVER
$1,000
VALUE!
FREE DEALER
EDUCATION
Bob Clements International will
share the key components necessary
to being a vibrant and successful dealer
today AND in the years ahead. Back
by popular demand, Bob and his team will
present sessions that speak to the heart of the
dealership and its processes.
WEDNESDAY, OCTOBER 17 THURSDAY, OCTOBER 18
8:00 – 8:50 AM 8:00 – 8:50 AM
Unleashing the Power of your Employees
Bob Clements
Learn how to turn average employees into
super stars. Bob Clements will discuss the 6 key
motivators that drive every person and teach you
how to build bonus and incentive programs that
drive performance and improve attitudes. If you’re
ready to move your people to the next level, this is
a must-attend workshop.
9:00 – 9:50 AM
The New Future of Retailing
Bob Clements
A new wave of change is sweeping across the
world of retail business and, as an owner, you must
decide whether to ride it or be buried under its
weight. Bob Clements will share his insight on the
dramatic shifts that are already underway and the
fundamental changes that will help you take full
advantage of the new future of retailing.
8
Are Your Marketing Dollars
Producing Sales?
Sara Hey, Bob Clements International
It is critical to know your marketing numbers – the
actual cost of bringing a new customer into your
dealership and how much you have to spend to
entice existing customers to re-buy. Sara Hey will
help you determine your customer acquisition
costs and what a well-rounded marketing budget
should look like for a dealership.
9:00 – 9:50 AM
The Service Department of the Future
Bob Clements
In 10 years, what types of equipment will be coming
into your shop for repair? Tools, training, set-up
and processes must be adjusted as manufacturers
add new technology to their lines. Bob Clements
will look ahead to 2028. Discover the changes your
service department might expect to see and what
you can do now to prepare your team.
PHONE: (800) 558–8767