Here are the top five: Identity theft leading to credit card fraud
Protecting our own identity is more at risk now than ever before. Credit card fraud is the biggest threat we are currently facing. Criminals from all over the world try to hack into hotel networks in an attempt to steal guest identities, including credit card details. They are not just targeting one individual, but thousands of cardholders at the same time. Identity theft and credit card fraud is the new form of pick pocketing, but on a much larger scale. The number of compromised credit cards is expected to increase.
Silent invasions – Cyber-crime attacks
Cyber-crime shows up on the security radar as the second highest risk the hotel industry is exposed to. Hotels have to deal constantly with social engineering attacks such as phishing and now also with APT’ s( Advanced Persistent Threats). Worldwide, APT’ S are considered the most dangerous type of cyberattack as they simply bypass the defenses that are in place. This applies to the hotel network, but also to the guest WIFI. Hotel WIFI-networks are notorious for their lack of security and therefore provide an open door for hackers and puts data from guests at a high risk.
That this is a serious problem is shown by the fact that the insurance industry is now offering the first cyber-crime insurance deals. Barely a day goes by without some form of data breach being reported in the media. For example, a survey released mid 2013 by McAfee found 45 % of the surveyed small to medium size business had been the target of an electronic attack. This is now potentially one of the biggest threat your hotel faces.
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