Geneva Park District Fall 2020 Program Guide Fall 2020 | Page 97

General Policies
Receipts
We send registration confirmations via email! Please ensure that we have
your current email address on file. Your email receipt will act as the only
form of confirmation for your registration. If we encounter a problem
with your registration, you will receive a phone call.
Refund Policy
1. An Application for Refund form must be submitted for all refunds.
Refund requests must be submitted 10 days prior to the first class
meeting date.
2. All refund requests will be assessed a service charge of $3 or 10%,
whichever is less, with a minimum charge of $1.
3. The Refund Policy does not apply to: “nonrefundable” trip tickets,
unless the Park District is able to resell tickets; Preschool Program
deposits, unless the class space can be filled prior to the start of the
program; contracted classes, unless a replacement can be found.
Refunds will not be granted for Fitness Memberships for any reason
after one month from the start date. Pool passes are non-refundable.
Kidz Korral punch cards and memberships are non-refundable. No
refunds or makeup classes will be granted for unattended classes.
Geneva Park District has the right to review and make the final
decisions on all refunds.
Register to Vote
You may register to vote at either Sunset Community Center, 710 Western
Avenue, or Stephen D. Persinger Recreation Center (SPRC), 3507 Kaneville
Road. Registrars are generally available Monday-Friday: 8:30 am - 5:00 pm,
but please call 630-232-4542 or 630-232-4501 to confirm availability.
Residency
Residency of the Geneva Park District is defined by financial contributions
through property taxes for the operation of the park district. Boundaries
of the Geneva Park District and the City of Geneva are not exactly the
same. If you are uncertain whether you qualify as a Geneva Park District
resident, please check your current property tax bill. Proof of residency in
the form of a current tax bill or utility bill may be required during program
registration. Geneva Park District residents are given first priority for
program registration.
Scholarship Program
The Park District offers a Scholarship Program for those who qualify for
financial assistance. Applicants who qualify for financial assistance may
receive partial or full program scholarships for Geneva Park District
programs. Those who apply will be required to complete an application
listing current finances. For information, please contact 630-232-4542.
Senior Discount
Geneva Park District resident seniors, ages 60 years and older, may request
a 20% discount on all Geneva Park District programs with the exception
of contractual programs, co-op programs, trips, and programs specifically
planned for seniors. Discount does not apply to fitness memberships,
pool passes, or at Stone Creek Miniature Golf, Mill Creek Pool, Sunset Pool.
Other restrictions may apply. Proof of residency is required.
Special Accommodations/ADA Compliance
The Geneva Park District encourages participation by everyone and
intends to comply with the Americans with Disabilities Act (ADA). If you
or a family member have special needs and would like to participate in a
program, the Park District will make reasonable accommodations and/or
modifications.
Please indicate on the registration form any accommodations you may
need to participate prior to the start of the program. The Geneva Park
District is a member of Fox Valley Special Recreation Association and
works collaboratively to provide reasonable accommodations which can
include: observation in the program, staff training, additional personnel
or sign language interpreter, and adapted equipment. For information,
please contact 630-232-4542.
Waiting List
Since all of our programs have registration limits, we cannot guarantee
your enrollment. The Geneva Park District maintains waiting lists for
programs that have reached their maximum registration. Placement on
a waiting list is encouraged. Individuals placed on a waiting list will be
contacted if any additional program space becomes available.
Waiver Form
The Park District is unable to assume responsibility for injuries or accidents
occurring at programs, activities, parks, and facilities. Such insurance
would make program user fees prohibitive. The Insurance Liability Waiver
section of the registration form must be signed when registering yourself
or your minor child to participate in Geneva Park District programs.
Participation will be denied if the signature of an adult participant or
parent/guardian and date are not on this waiver.
Weather Cancellation Policy /
Geneva Park District Weather Policy stipulates that all Geneva Park
District programs will be cancelled if Geneva School District 304 cancels
school for the FULL day. Partial school closures or late starts will result in
the Geneva Park District making day-of determinations and contacting
all participants in the event of any class cancellations. Major weather
cancellations/closures of all Geneva Park District programs can be seen at
emergencyclosingcenter.com, genevaparks.org, and on the Geneva Park
District Facebook page and through the Rainout app.
For field conditions, ice rink status and more,
please download the Rainout Line Mobile
App, or call the Rainout Line at 630-206-1174. For All Star Sports classes,
please call the All Star Sports weather hotline at 630-584-2961. Visit the
Weather Corner section of our website.
Your Feedback Matters!
Visit genevaparks.org/registration and click on Give Feedback to share
your ideas with us.
Watch your email! After your program/session has ended you will receive
an email in 3 to 5 business days asking for program-specific feedback.
Please take a few moments to provide your opinion. This information will
help guide us in the future.
Fall 2020 Registration starts August 11
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