GeminiFocus 2019 Year in Review | Page 64

Gemini Short Surveys Gemini staff would like to thank all of our user communities for the 694 replies to the Phase I, Phase II, End of Semester, and Phase III surveys over the year 2019. Such a massive response rate is invaluable to ensure we give useful support and deliver good quality data. Every response is compiled and all com- ments read and reported, in an anonymous form, to all the Gemini staff. The most recur- rent problems are identified and escalated to make sure they are addressed as soon as possible. For example: 1. Many people report that they are strongly irritated by the “Observations” and “Band 3” sections in PIT (more precisely, the way targets are entered, and requested time is defined). We took note of those comments, and used them to define the requirements for the new software tool that will handle Gemini proposals. Known as the new OCS Upgrades Program, this tool is expected to be completed in 2023. On the other hand, a certain number of problems met by the proposers can be avoided by following this tutorial. 2. A significant fraction of PIs who need fur- ther work on Phase IIs report that defining the observing sequences is too complex and often confusing. The biggest issues happen when an important modifica- tion needs to be made, like changing the choice of grating or the observing mode. Once again we will use these comments to determine how the future Phase II soft- ware will work. Meanwhile, we strongly recommend PIs contact their contact sci- entist (you can find their email in the Ob- serving Tool) or to send a helpdesk ticket. 3. We look for systematic complaints from PIs of programs using a given instrument or in a certain Band. This information helps greatly to determine the semester’s schedule efficiently, make decisions on 62 GeminiFocus the number of future allocated programs, and manage blocks of scheduled instru- ments (such as GPI, GRACES, or GSAOI). We are very pleased by the high satisfaction rate we are getting from the majority of our users, and by the warm comments of appre- ciation on the quality of our support work. This motivates us to continue to find creative ways to improve our work, and collaborate with the researchers that depend on Gemini for their science. We hope to continue to sat- isfy the scientific needs of the researchers of the Gemini community, and to fix the issues that are an obstacle to our common success. Registration Open for 2020 Gemini Science Meeting in Seoul Registration is now open for the Gemini Ob- servatory 20th Anniversary Science Meeting, to be held in Seoul, Korea, June 21-25, 2020. Early registration at a discounted rate is avail- able until February 28th. See the meeting website to register and submit your abstract! OCTOBER 2019 Maunakea Access and Gemini North Shutdown On July 15th, protesters blocked the Mau- nakea Access Road in an effort to prevent Thirty Meter Telescope construction equip- ment from moving to the Maunakea Astron- omy Precinct. This action quickly precipitat- ed a protracted stoppage of all observing atop Maunakea, as observatories assessed the safety and reliability of access to the summit. By August 12th, we had received as- surances of support from Law Enforcement and statements from the protestors of their intent to allow access for staff of the exist- ing observatories. Combined with some im- January 2020 / 2019 Year in Review