Geared Up Issue 3 2016 | Page 52

2016 Issue 3 | GearedUp THE NEW BASICS OF BUILDING HIGH-PERFORMING TEAMS 50 T he marketplace for retail and foodservice labor is both highly competitive and very crowded. Statistics offer hope: The current millennial generation is some 80 million strong, surpassing even the vaunted 72 million Baby Boomers of 1946-1962, and colleges expected their enrollment to swell to historic levels in 2016 as the largest number of Americans who are aged 18 hit university age simultaneously. But just because the numbers offer hope, remember that“hope” is not a strategy. All those millennials may be of job age, but that doesn’t mean they’ll choose retail over foodservice, Home Depot or even choosing to stay unemployed. We need to make a strong case for our industry in terms of what we teach and develop if we are to stock our talent pipeline and bench strength with future leaders. Otherwise we’re endless victims of economic cycles predicated on variable birth rates and driven by job-seeking supply and demand. Here are a few ideas on finding keepers and turning them into long-term assets: Grow your own. Reassess and by Jim Sullivan re-evaluate everything – all of your crew and manager development tools, from your onboarding process to the training materials to your pre-shift meetings (which should be mandatory, not optional every single shift). Find a way to make