Imagine standing for eight hours on a hard floor. Though your legs and back are aching, you still have to offer top of the line customer service and the Judgement Free Zone ® to all of your current and prospective members. Eight hours eventually starts to feel like 13 hours in this situation.“ I remember how awful my feet used to hurt before the anti-fatigue matting was installed at Rocky Mount,” said Donna Bauer, current general manager at the Planet Fitness ® in Chapel Hill, North Carolina.“ After we got it, there were
“ ChemSource Direct has been our complete janitorial provider since 2010. They not only provide incredible service but also give us unmatched prices. Justin Lang and his staff have gone above and beyond for our
organization.”
— Gerald Kennedy franchise owner of 19 locations
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absolutely no more problems. No more pain.”
Anti-fatigue matting is one of the many ChemSource service solutions that can be found in club locations across the nation. You will also find custom dispenser mounts that have decreased the quantity of paper rolls used and a chemical dilution system that has cut down on time used to clean equipment and made gym operations more efficient.
It is a well-known fact that cleaning is a huge part of an employee’ s duties. All cleaning of equipment, floors, mirrors and windows is done in-house. Sanitary stations are restocked and the cleaning solution used for wiping down fitness machines is refilled on a daily basis. The time spent mixing the appropriate solution has been relatively eliminated, along with the guess work used to make sure it is correct. Add the proper floor cleaning equipment to this system for best results. As small-business owners, Ross Cannady and Justin Lang understand the hands-on approach that many franchisees face. They oversee all of the dayto-day business operations, including creating custom programs for each new location ChemSource takes on, stocking bulk purchase items for their clients, nationwide shipping and providing honest and available service. They are on the front line, much like many of the first and longtime franchise owners they work with. G
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“ We have been using Chem- Source for years. Ross and Justin take the time to understand our business and always look to save us money while using the best products available. ChemSource has the best customer service in the business, and because we focus so much on cleaning, we need a strong partner to service us. I have been through multiple supply companies, and they are by far the best I have ever used. I would consider ChemSource a big part of our team.”
— C. J. Bouchard franchise owner of 12 locations
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GearedUp | 2016 Issue 3 |
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