silver
How Franchisees are Improving Operations
with Video Surveillance
W
hen most people think of video
surveillance, they think of catching
criminals. While that’s a great reason
to have a video surveillance system, it’s
certainly not the only one. Eagle Eye
Network’s cloud-based video surveil-
lance system is currently helping fitness
franchisees across the country improve the
customer service and everyday operations
of their clubs.
“Eagle Eye allows me to see all
of my clubs all at once, ensuring
brand consistency and high
levels of customer service. I can
also grant access to the regional
and assistant managers, so they
can view their clubs from their
phones. Now, we are much more
efficient, as an organization, with
our overall operations.”
– Joe Bernatowicz
franchise owner of 11 locations
Do you own or operate more than
one club? It’s hard to give each one the
Verify Your Club is Clean
and Staffed
When your club is busy, your staff
might be overwhelmed. With Eagle Eye,
you can verify your equipment is clean and
trash is picked up. If you notice your staff
is falling behind, you can call in backup
and make sure they arrive, without leaving
your current location.
Ensure Your Employees
are Professional
Your members should be greeted when
they enter your club and offered excel-
lent customer service, should they need
anything. With Eagle Eye, you can monitor
your clubs and make sure your employees
are properly doing their role. This will
increase your customer satisfaction, and
when the time comes, you’ll know which
employees deserve a promotion.
can place cameras in high-traffic areas to
monitor the flow of guests. Users also have
the option to set motion alerts if they want
to be notified when there is activity in a
specific area or at a specific time.
Limit Theft and Liability
from GL Claims
Accidents happen and sometimes
people get hurt. Unfortunately, that’s hard
to avoid, but you can avoid liabilities when
you use the right surveillance system. With
Eagle Eye, it’s easy to find old footage.
Simply select the camera and input the
date, and the video will start streaming.
You can also download the video to your
device, and share it with anyone via text or
email.
Simple User-Interface
Eagle Eye’s web browser and mobile
applications are intuitive. If you know how
to use your cellphone, then you’ll know
how to use the Eagle Eye system. This is
important for companies who like to hire
from within because employees need to
know how to access video surveillance –
especially when promoted to management
positions. With Eagle Eye, you won’t waste
any time on unnecessary training.
Monitor the Daily Flow
of Guests
Curious about how many members
visit your club each day? Want to know the
busiest time or the most popular equip-
ment in your club? With Eagle Eye, you
Eagle Eye Networks is a silver partner
member of PFIFA. For questions, please
contact sales@EagleEyeNetworks.com or visit
www.EagleEyeNetworks.com.
View Multiple Locations
from Your Phone
attention it deserves when you’re constantly
driving back and forth and checking in
on each location. With Eagle Eye, you can
view all of your cameras on your phone
from anywhere in the world. The layouts
are completely customizable, so you have
the option to view multiple locations at
once – group them by front desk, equip-
ment or however you prefer.
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