Regional scores |
Europe - Baltics 2021 |
Previous year |
Difference |
|
Account Management |
5.33 |
5.81 |
-0.48 |
|
Asset Safety |
6.31 |
5.81 |
0.50 |
|
Asset Servicing |
6.25 |
2.89 |
3.36 |
|
Cash Management and FX |
5.00 |
5.50 |
-0.50 |
|
Client Service |
5.88 |
4.13 |
1.75 |
|
Liquidity Management |
5.25 |
5.60 |
-0.35 |
|
Pricing |
4.25 |
4.67 |
-0.42 |
|
Regulation and Compliance |
5.75 |
5.48 |
0.27 |
|
Relationship Management |
5.56 |
5.34 |
0.22 |
|
Risk Management |
6.00 |
5.29 |
0.71 |
|
Technology |
5.73 |
5.29 |
0.44 |
|
Market scores |
Estonia |
Lithuania |
||
Account Management |
5.25 ( 75 %) |
5.60 ( 80 %) |
||
Asset Safety |
6.25 ( 89 %) |
6.20 ( 86 %) |
||
Asset Servicing |
5.75 ( 82 %) |
6.20 ( 89 %) |
||
Cash Management and FX |
5.00 ( 71 %) |
5.00 ( 71 %) |
||
Client Service |
5.50 ( 79 %) |
5.80 ( 83 %) |
||
Liquidity Management |
5.33 ( 76 %) |
5.33 ( 76 %) |
||
Pricing |
4.00 ( 57 %) |
4.40 ( 63 %) |
||
Regulation and Compliance |
5.75 ( 82 %) |
5.80 ( 83 %) |
||
Relationship Management |
6.00 ( 86 %) |
6.20 ( 89 %) |
||
Risk Management |
6.25 ( 89 %) |
6.00 ( 86 %) |
||
Technology |
5.75 ( 82 %) |
5.75 ( 82 %) |
||
Provider scores ( Regional ) |
Europe - Baltics 2021 |
SEB |
Versus regional average |
|
Account Management |
5.33 |
5.67 |
0.34 |
|
Asset Safety |
6.31 |
6.50 |
0.19 |
|
Asset Servicing |
6.25 |
6.40 |
0.15 |
|
Cash Management and FX |
5.00 |
n / a |
n / a |
|
Client Service |
5.88 |
6.40 |
0.52 |
|
Liquidity Management |
5.25 |
6.00 |
0.75 |
|
Pricing |
4.25 |
5.00 |
0.75 |
|
Regulation and Compliance |
5.75 |
5.50 |
-0.25 |
|
Relationship Management |
5.56 |
5.30 |
-0.26 |
|
Risk Management |
6.00 |
6.00 |
0.00 |
|
Technology |
5.73 |
5.40 |
-0.33 |