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Israel
Although there has been a reported decline in the number of offshore participants in the Israeli market , at the time of writing it would seem the Tel Aviv Stock Exchange Ltd has seen growth over the last 12 months . Bank Hapoalim commented that ; “ TASE continues to build up the local capital market ' s activity to match Israel ' s economic strength and global activity ” With an average overall score of 5.01 , Israel sits at Good , with Bank Hapoalim and Bank Leumi le-Israel making up the majority of the market ’ s scores . Bank Hapoalim has had a strong 12 months , receiving an average score of 5.69 , comfortably above the global and regional average . For Bank Hapoalim , it is Client Service which is the standout category – with a near perfect rating , this is an area in which its clients feel it excels .
Bank Leumi le-Israel Once again , Bank Leumi le-Israel is back , and this year there has been an uptick in results – with this provider rated as Very Good by our respondents . In fact , every single category has seen an uptick since 2023 , with Regulation and Compliance ( 6.57 ) seeing the largest shift . Up by an impressive 0.90 decimal places , with clients pleased with the speed and clarity by which Bank Leumi le-Israel keeps them updated on what is happening in the Israel market . In fact , this is something that Bank Leumi prides itself on , commenting ; “ We ensure our clients are fully informed of any market changes immediately when such information has become available , including possible impact on the clients .” Account Management ( 6.71 ) has also seen a significant improvement in ratings
and has received the highest score . Looking forward Bank Leumi has announced that it is working on its own IT workplan “ ensuring to be in line with any regulatory , operational or infrastructural developments in the Israeli market ”. Currently , Technology has received the lowest score this year – although is still at a comfortable 5.50 , but it will be interesting to see how this score changes in light of the upcoming technology improvements .
Israel |
Israel 2024 |
Israel 2023 |
Global Average |
Difference to Global |
Bank Leumi le-Israel |
Account Management |
5.33 |
5.53 |
5.83 |
-0.50 |
6.71 |
Asset Safety and risk management |
4.85 |
5.31 |
5.73 |
-0.88 |
5.86 |
Asset Servicing |
5.18 |
5.27 |
5.59 |
-0.41 |
6.00 |
Cash Management and FX |
4.70 |
5.13 |
5.46 |
-0.76 |
5.86 |
Client Service |
5.45 |
5.47 |
5.84 |
-0.39 |
6.57 |
Data services |
4.93 |
5.31 |
5.44 |
-0.51 |
5.86 |
Service Innovation |
5.11 |
4.79 |
5.43 |
-0.32 |
5.50 |
Liquidity Management |
4.74 |
5.27 |
5.41 |
-0.67 |
5.71 |
Pricing |
4.95 |
5 |
5.20 |
-0.25 |
5.86 |
Regulation and Compliance |
5.30 |
5.44 |
5.57 |
-0.27 |
6.57 |
Relationship Management |
5.73 |
5.78 |
6.15 |
-0.43 |
6.57 |
Securities Lending |
4.50 |
5.2 |
5.17 |
-0.67 |
n / a |
Technology |
4.31 |
4.86 |
5.33 |
-1.01 |
5.50 |
Average |
5.01 |
5.26 |
5.55 |
-0.54 |
6.05 |
Fall 2024 globalcustodian . com 83