GC Fall | Page 76

[ S U R V E Y | A G E N T B A N K S I N M A J O R M A R K E T S ]

Singapore

One market which will never be accused of “ lip service ” when it comes to innovation is Singapore , which proudly sits at the forefront of exploratory initiatives with some of the world ’ s largest custodians . Through pilots , sandbox initiatives and getting buy-in from financial service providers prominent in Singapore , the market has become a global leader in fintech , pushing the boundaries of AI , quantum technology and digital assets . The most notable of these is Project Guardian , a collaborative initiative between policymakers and the financial industry to enhance liquidity and efficiency of financial markets through asset tokenisation . With an overall score of 5.66 , the Singapore market is sitting comfortably at Good , beating both the global average and its 2023 score . With a wide range of clients this year it is those in the $ 250 million- $ 1 billion bracket that have rated this market the highest at 6.02 . With all bar one category beating the global average , it is Relationship Management ( 6.30 ) which has the highest score , closely followed by Client Service ( 5.98 ). Only Securities Lending has seen a decline in scores - falling 0.48 - but remains in the Satisfactory segment . T + 1 has been the hot topic for the majority of markets and Singapore is no exceptions . Exactly when a move will occur is still up for debate , but settlement cycle reduction for major markets appears to be inevitable at this point .

DBS Bank It has been an interesting year for DBS Bank , Singapore . Overall , this provider
has a rating of 6.18 , and with the majority of categories rated as Very Good the overall picture is positive . DBS takes pride in its success and being recognised as the “ Best Agent Bank in both Singapore and Hong Kong ” at the Global Custodian Leaders in Custody Awards this year . Of course , there are plenty of positives to highlight . Asset Safety and Risk Management ( 6.78 ) has the highest
Singapore
Singapore 2024
Singapore 2023
Global Average
Difference to Global
DBS Bank
Account Management
5.88
5.59
5.83
0.05
6.41
Asset Safety and risk management
5.88
5.69
5.73
0.15
6.78
Asset Servicing
5.75
5.44
5.59
0.16
6.38
Cash Management and FX
5.58
5.22
5.46
0.12
6.19
Client Service
5.98
5.58
5.84
0.14
6.22
Data Services
5.57
5.36
5.44
0.13
6.16
Service Innovation
5.60
5.38
5.43
0.16
6.19
Liquidity Management
5.64
5.46
5.41
0.23
6.54
Pricing
5.46
5.10
5.20
0.25
6.16
Regulation and Compliance
5.66
5.60
5.57
0.10
6.66
Relationship Management
6.30
5.83
6.15
0.15
6.28
Securities Lending
4.61
5.08
5.17
-0.56
4.64
Technology
5.61
5.40
5.33
0.28
5.75
Average
5.66
5.44
5.55
0.11
6.18
76 Global Custodian Fall 2024