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UK
Nearly every category saw an upward trend in ratings since 2023 , amid a busy post-Brexit era where the UK is looking to establish itself in a new light . Getting out of the blocks ahead of the EU , the UK T + 1 task force this year published its recommendations for the transition to T + 1 to take place by year-end 2027 . Meanwhile , more recently in October 2024 , the UK launched its DLT Pilot Regime , with organisers adapting its own digital securities sandbox ( DSS ) through lessons learnt from the EU ’ s previously launched initiative . With an average score of 5.15 ( Good ), the UK has seen a slight increase of five basis points from 2023 . The driving force behind that increase was the Account Management ( 5.45 ) and Asset Servicing ( 5.22 ) categories , both jumping 20 basis points year-on-year . Securities Lending ( 4.38 ) has seen the largest downward trend ( -0.27) but overall , the picture is bright for the UK market .
BNP Paribas Sitting comfortably above the UK market average by 27 basis points , BNP Paribas remains in the Good range with a rating of 5.42 . Although there have been some categories which have seen a slight decline in ratings this year , such as Pricing ( -0.51 ), there are also those registering increases .
Technology ( 5.62 ) has seen an increment of 32 basis points – with clients commenting how much they appreciate the “ routine upgrades to Neolink ”, the training courses offered and all round “ excellent service ”. In summary , one client commented : “ BNP on the whole offers a good service ”.
UBS It ' s been quite the 12 months for UBS , with an uptick in all bar one category . The overall average has jumped 37 basis points , reaching 5.51 ( Good ). Every category sits within the Good or Very Good ranges . Account Management ( 6.00 ) has seen the largest uptick , increasing by 0.63 year-onyear . Only Relationship Management ( 5.61 ) registered a decline in rating , falling 16 basis points – though still sits within the Good range . The comments , however , do not reflect this drop – with one noting the “ very proactive and frequent interactions ” with the bank .
UK |
UK 2024 |
UK 2023 |
Global Average |
Difference to Global |
BNP |
UBS |
Account Management |
5.45 |
5.25 |
5.83 |
-0.37 |
5.69 |
6.00 |
Asset Safety and risk management |
5.49 |
5.36 |
5.73 |
-0.23 |
5.97 |
5.74 |
Asset Servicing |
5.22 |
5.02 |
5.59 |
-0.37 |
5.49 |
5.66 |
Cash Management and FX |
5.21 |
5.09 |
5.46 |
-0.25 |
5.31 |
5.72 |
Client Service |
5.29 |
5.20 |
5.84 |
-0.55 |
5.69 |
5.79 |
Data Services |
5.18 |
5.17 |
5.44 |
-0.26 |
5.77 |
5.28 |
Service Innovation |
5.04 |
4.96 |
5.43 |
-0.40 |
5.34 |
5.39 |
Liquidity Management |
5.26 |
5.14 |
5.41 |
-0.15 |
5.34 |
5.70 |
Pricing |
4.77 |
4.88 |
5.20 |
-0.43 |
4.52 |
5.14 |
Regulation and Compliance |
5.19 |
5.17 |
5.57 |
-0.37 |
5.36 |
5.48 |
Relationship Management |
5.41 |
5.41 |
6.15 |
-0.74 |
5.89 |
5.61 |
Securities Lending |
4.38 |
4.65 |
5.17 |
-0.78 |
4.44 |
5.04 |
Technology |
5.04 |
5.02 |
5.33 |
-0.28 |
5.62 |
5.09 |
Average |
5.15 |
5.10 |
5.55 |
-0.40 |
5.42 |
5.51 |
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