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Bank team . One respondent commended a “ relationship manager with many years of experience and deep professional knowledge ”.
Intesa Sanpaolo With an average score of 5.87 ( Good ), Intesa Sanpaolo has several categories sitting in the Very Good range ( 6.00- 6.99 ). Relationship Management and Data Services have received the highest scores , both rated 6.16 by its clients . One particular comment described the service received as “ excellent from all points of view ”. Interestingly , unlike many of the other providers in this region , Securities Lending ( 6.00 ) has seen the largest upward trend since 2023 . Improving by 42 basis points , this category has just reached the Very Good range . It is worth noting that Client Services ( 5.92 ) and Asset Safety and Risk Management ( 5.64 ) have seen declines in rating this year , both
BNP Deutsche Bank Intesa UBS 5.77 6.11 5.92 5.84 6.10 5.96 5.64 5.72 5.89 5.93 5.68 5.74 5.21 5.41 5.81 5.71 5.64 6.34 5.92 5.84 5.52 5.53 6.16 5.63 5.09 5.70 6.00 5.52 5.38 5.38 5.60 5.88 5.00 5.24 5.38 5.35 5.33 5.85 5.92 5.65 5.96 6.47 6.16 6.83 5.16 5.73 6.00 N / A 5.14 5.12 6.08 5.34 5.48 5.75 5.87 5.75 falling 0.42 decimal places . However , both still sitting comfortably in the top end of the Good range .
“ Intesa Sanpaolo provides a great service by attentively listening to our concerns and resolving issues efficiently ,” noted one happy client .
UBS The majority of UBS ’ s scores sit between 5.00 and 5.99 , with the majority seeing an uptick on last year . Overall , almost every other category has seen an uptick in ratings . Cash Management and FX has seen the most significant uptick , increasing 46 basis points to score 5.71 , while Account Management has increased by 41 basis points to reach 5.84 . When it comes to the highest score , it is Relationship Management which takes the crown . With a score of 6.83 this category is firmly in the Very Good camp – almost hitting a perfect score . Backing up that high score is a string of positive comments from clients . One noted that it is “ very satisfied with the way relationship is managed ”, while others pointed to “ proactive and frequent interactions ”, and “ great assistance in locating correct resource that will tackle our needs ”.
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