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Belgium

In January 2024 the European

Issuance Service ( EIS ) programme was launched , allowing the European Commission to issue debt issued into the National Bank of Belgium Securities Settlement System ( NBB-SSS ). By May 2024 , it was reported that over ¤ 50 billion was outstanding . In collaboration with the local banking association , the Belgian paying agents have been working on the standardisation of the proxy voting instructions . The market as a whole has remained steady from 2023 , with an overall rating of Good by respondents . This score has seen a slight shift of 0.05 decimal places over the last 12 months .
BNP Paribas In line with the market average , BNP Paribas has seen a slight increase in its overall rating ( up 0.03 ) and sits comfortably within the Good range . The headline figure of the year concerns Securities Lending ( 5.46 ), which has seen a notable uptick of 56 basis points . This may come as little surprise , given the custodian ’ s launch of its Agency Securities Lending platform , which was introduced last year . Client Service ( 5.72 ) has seen a 0.38 drop in rating , despite one client commending the “ excellent support before and during implementation of CSDR ” as well as how the client service team offers “ ongoing support with fast turnaround to queries ”.
Intesa Sanpaolo An improvement in the number of respondents has this year earned Intesa Sanpaolo a full write-up . With an average overall score of 5.78 , all of Intesa Sanpaolo ’ s scores sit within the Good and Very Good range , and more importantly
– all bar one category ( Liquidity Management 5.20 ) has beaten the global average . It is Account Management and Relationship Management , both at 6.24 , which have received the highest scores . Clients are quick to praise the provider , especially for its responsiveness , mentioned by numerous respondents , who generally seem very happy with the service provided by Intesa Sanpaolo .
Belgium
Belgium 2024
Belgium 2023
Global Average
Difference to Global
BNP
Intesa
Account Management
5.64
5.63
5.83
-0.18
5.73
6.24
Asset Safety and risk management
5.61
5.68
5.73
-0.11
5.76
5.76
Asset Servicing
5.50
5.42
5.59
-0.09
5.52
5.94
Cash Management and FX
5.37
5.25
5.46
-0.10
5.56
5.68
Client Service
5.68
5.76
5.84
-0.16
5.72
5.94
Data Services
5.47
5.46
5.44
0.04
5.72
5.67
Service Innovation
5.31
5.25
5.43
-0.12
5.45
5.50
Liquidity Management
5.49
5.31
5.41
0.07
5.86
5.20
Pricing
5.02
5.04
5.20
-0.18
4.91
5.38
Regulation and Compliance
5.45
5.51
5.57
-0.12
5.50
5.76
Relationship Management
5.97
5.94
6.15
-0.18
6.03
6.24
Securities Lending
5.41
5.05
5.17
0.24
5.46
6.00
Technology
5.28
5.26
5.33
-0.04
5.36
5.88
Average
5.48
5.43
5.55
-0.07
5.58
5.78
54 Global Custodian Fall 2024