COMMUNITY & CULTURE
20 PEOPLE TO KNOW
CATHERINE
FRENCH
Director, Franchise Management
Citi
A U.S. President’s Volunteer Service Award winner for the
past 10 years, Catherine French is the director of franchise
management at Citi, a multinational banking and financial
services corporation and third largest bank holding
company in the U.S. with $1.832 trillion in assets.
Catherine leads a consolidated effort across Citi’s Mortgage
and U.S. Consumer and Commercial Bank businesses,
building common Best Practices in technology project
prioritization and governance, and non-branch real estate.
She is also responsible for key enterprise-wide initiatives.
For five years, she served as the site president for Citi’s
O’Fallon, Missouri Progress Point facility, home to
4,000 employees and contractors working in multiple
businesses and functions. Under her leadership, the site
was consistently the largest in the world for Citi in terms
of volunteer community service hours, with 49,000 hours
donated by Citi employees, and $1.2 million total funding
going into the community in 2014. Catherine joined Citi in
1987, and has held numerous previous positions.
She currently serves on boards for the United Way of
Greater St. Louis, the St. Louis Forum (board president),
the Olin Alumni Board at the John M. Olin School
of Business at Washington University in St. Louis
(subcommittee chair), and the Magic House Children’s
Museum President’s Executive Advisory Council. She is a
Leadership St. Louis graduate. Catherine holds a bachelor’s
of sci V