Garuda Indonesia Colours Magazine January 2020 | Page 4

Voice of Garuda
Voice of
Garuda
Dear Valued Customer,
Happy New Year 2020 and
welcome aboard.
As we’re welcoming the year 2020,
an empty page ready to be filled
with new plans, new resolutions,
and new ideas, as we make positive
and better changes, enabling us to
discover our potential, and also
reflecting on previous experiences.
The momentum of the New Year
brings a new beginning, with new
hope and optimism for change that
will provide benefit and goodwill
to achieve success.
This value is also what the
Garuda Indonesia family believe;
building a new spirit by utilizing
past experiences to make
new plans for a better future.
The year of 2019 has been a
meaningful year for Garuda Indonesia.
Our continued efforts to provide a
better service resulted in a number of
achievements, such as the 5 Star
Airline On Time Performance Rating
2
from OAG Flight Review and the
Best Asian Airline from TripAdvisor
2019 Travellers Choice. In addition,
throughout 2019, Garuda Indonesia
managed to maintain a positive
performance, exceeding that of
the previous year. Finally, we wish that good fortune
and happiness accompanies your
journey in 2020, as we welcome a
much brighter and better future.
As well as giving us a wide range
of successes, 2019 also taught
us lessons, showing us that we
must continue to improve our
service moving forward to deliver
on our commitment to excellence
to the customers. Greetings,
Flytizen
Garuda Indonesia
We will do our best to continue
delivering better service to the
customers in the middle of
business and corporate
challenges we face.
We will always encourage a spirit of
change, as we believe there is no
result without effort. Continuous
evaluation will be carried out as an
incentive for improvement. And we
hope that we always have your loyalty
as Garuda Indonesia customers.
Thank you for flying with
Garuda Indonesia.