Garuda Indonesia Colours Magazine February 2015 | Page 4

2 Salam Garuda Indonesia SALAM GARUDA INDONESIA M. Arif Wibowo President & CEO PT Garuda Indonesia (Persero) Tbk. Dear Valued Customers, January 27, 2015, was undeniably one of the most historic moments for Garuda Indonesia, because it was on this exact date that Garuda Indonesia was officially named as a 5-Star Airline by Skytrax, a UK-based independent commercial aviation research firm. Attaining a 5-star rating – which is firm recognition of the committed efforts and wholehearted hard work from all of our dedicated employees – has certainly become a major milestone and added significant value not only for us as the nation’s flag carrier, but also for Indonesia and the country’s aviation industry as a whole. With this achievement, Garuda Indonesia now joins the limited ranks of only seven 5-Star Airlines in the world, alongside the likes of All Nippon Airways, Asiana Airlines, Cathay Pacific Airways, Hainan Airlines, Singapore Airlines, and Qatar Airways. We are truly honoured to receive this prestigious award, so at this opportune moment, on behalf of Garuda Indonesia, I would like to thank all of Garuda Indonesia’s stakeholders, including all of you – our most valued customers. Nevertheless, being recognised as a 5-Star Airline has not made us complacent. In fact, it has invigorated and inspired us to challenge ourselves to improve even further and provide the best possible services for our passengers, consistently and continuously. We will not simply rest on our laurels, but we will further develop our services to ensure that all of our customers continue to feel the excitement as we embark on this journey together. Lastly, we would like to thank all of our loyal customers for your trust and continued support as we aim to improve and fly even higher from one milestone to another in our quest to strengthen our position at the forefront of the competitive global airline industry.