Garner PRCR Strategic Plan 2023-2027 | Page 18

Performance Measures
As part of the Town ’ s annual budget process , performance measures are used to assess the outputs and effectiveness of the annual departmental workplan . The following performance measures also track the implementation of goals and objectives identified as ongoing and short-term in this Strategic Plan . The annual target goal will be updated as part of the budget process as it is subject to staff and funding resources appropriated on an annual basis .
Goal Area Measure FY23-24 Target
Parkland
Percentage of design phase completed for Yeargan Park
100 %
( Objective 1.1 , 1.3 )
Percentage of design phase completed for Meadowbrook
50 %
Park Dam Improvements ( Objective 1.1 , 1.3 )
# of park furnishings replaced ( Objectives 1.2 , 1.5 )
150
# of miles of new greenway constructed ( Objective 2.1 )
1.75
# of shelter and special event park permits ( Objective 4.2 )
625
Programming
Per capita participation in parks , recreation & cultural
12.4
resources services ( Objective 2.1 )
Percentage of recreation and athletics youth programs
95 %
offered that met expected participation level ( Objective 2.1 )
Percentage of recreation and athletic adult programs
75 %
offered that met expected participation level ( Objective 2.1 )
% of parks and nature programs offered that met expected
93 %
participation level ( Objective 2.1 )
% of special event survey responses indicating overall
85 %
satisfied with events ( Objective 2.2 )
% of GPAC survey respondents indicating very or extremely
98 %
satisfied with arts / cultural program ( Objective 2.2 )
# of new positions approved ( Objective 1.2 )
N / A
# of new partners for expanded programming ( Objective
N / A
1.1 )
Arts & Culture
Percentage of GPAC shows that met expected attendance
75 %
level ( Objective 2.2 )
Operations
Percentage of full-time staff completing professional
100 %
development training ( Objective 6.1 )
# of monthly social media reaches ( average ) ( Objective 3.3 )
25,500
# of video or reels developed to promote PRCR programs
N / A
and services ( Objective 3.2 )
Finances
# of grants submitted ( Objective 2.1 , 2.2 )
N / A
Some of the tools used to establish baselines and measure performance include statistically valid surveys ( Comp Plan - Parkland 1.5.1 ), tracking park investments ( Comp Plan - Parkland 4.2.1 ), participant surveys ( Comp Plan - Programming 2.2.2 ), lifecycle evaluation ( Comp Plan - Programming 2.3.2 ), workload management tools ( Comp Plan - Operations 1.3.1 , 5.1.1 ), and capacity calculations ( Comp Plan - Operations 2.1.4 ).
GARNER PRCR STRATEGIC PLAN 2023-2027 18 9 / 28 / 2023