Garner Police Department Annual Report 2018 Published July 2019 | Page 14

C alls for S ervice
A
CALL FOR SERVICE (CFS) represents one
incident or situation that was initiated by
or brought to the attention of the Garner
Police Department and was handled through the
application of departmental resources. Calls for
service originate from citizens (citizen-initiated
CFS) and police officers patrolling the community
(officer-initiated CFS). Calls for service vary in
nature, severity, and the level of departmental
resources required to address them—particularly
with regard to the number of staff members
and the staff time required to adequately and
appropriately handle the call for service.
Analyses were completed on citizen-initiated and
officer-initiated calls for service using data from
Raleigh Wake Emergency Communications Center,
which serves as our dispatching service agency.
These graphs illustrate the total calls for service by
initiating party for 2018 and the three-year trend:
C alls for S ervice by I nitiating P arty in 2018
12,479
(36%)
22,352
(64%)
C itizen
O fficer
T otal C alls for S ervice —3-Y ear C omparison
40,000
35,856
38,693
34,831
30,000
21,518
21,786
22,352
T otal C alls
for S ervice
20,000
10,000
14,338
16,907
12,479
O fficer
0
2016
14
C itizen
2017
2018
GARNER POLICE DEPARTMENT 2018 ANNUAL REPORT