SILENT AUCTION
HOW TO BID 1. Go to the Kiawah Conservancy landing page- https:// preserve. cbo. io. 2. Log in by entering your phone number or email address and tap GO. 3. You will receive an email or text with a one-time Login Code. 4. Enter the code and click Next( code expires after 15 minutes). 5. Confirm you are the name listed then click“ Continue.” 6. Once completely logged in, you can search by item #, keyword, or by category. 7. To place a bid tap on the blue“ Bid / Info” button. There you can place a fast bid, bid, or set a max bid, and read details about items. 8. Tap on MENU > MY ITEMS to view your activity throughout the event. 9. Use the Blue Gear Icon in the top left corner of the bidding site to update your information at any time.
FAQs
• How do I remove a bid? Right after you place a bid, you have the option to“ undo” on the confirmation banner at the top of the screen. Once this banner goes away, you will need to see an event technology volunteer at the help desk to remove it.
• I already selected“ no” or replied“ STOP” to the SMS text message alerts, not realizing that I wouldn’ t receive outbid notices. Can I fix it? Yes! Text“ START” to 56651 to begin receiving these once again.
• How do I place a Max Bid? To place a“ max bid”, tap on Bid / Info > BID / SET MAX > select the amount you are willing to spend on the item > SET MAX. The system will bid up to that amount for you automatically. You will be notified via text message if you are outbid on this item.
• Did I win? Once the auction has closed, you can look under MENU / MY ITEMS to view everything that you have won / purchased.
• Note that we can not control carrier settings for receiving the code by text. If you continue to not get your code via text, try via email or check with your cell phone provider.
• Please check your spam for the login code email if you do not see it in your inbox.
CHECKOUT FROM YOUR PHONE OR PAY BY CHECK TO THE KIAWAH CONSERVANCY * Please wait until all auction items( paddles up, raffle, and silent auction) have closed to begin checking out. You can securely checkout from your phone with a credit card. When checkout is available, a red“ Pay!” button will appear. Tap on this button to checkout. If you have not already put a credit card on file, you will need to do so at this time. If you prefer to pay by check please mail your payment to the Kiawah Conservancy( 80 Kestrel Court, Kiawah Island, SC 29455). Make sure to note“ Gala Payment” in the memo line.